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Showing results for : Customer experience
Real Estate
Airbnb’s Impact on the Rental Landscape
Before Airbnb and Vrbo came about, the rental landscape was drastically different.For one t...
Cherie Foo
November 10, 2022 | 6 MIN READ
Best Practices
Customer Experience
Technology
Travel and Hospitality
How To Use Tech To Delight Your Guests
It’s 2022, and it’s time for hotels to step it up.Gone are the days of making your gues...
Cherie Foo
May 30, 2023 | 8 MIN READ
Best Practices
Customer Experience
Retail
The Power of an Omnichannel Retail Experience
Consumer shopping behavior is unrecognizable from what it was a few years back. As a result, ma...
Gordon Polovin
March 27, 2023 | 12 MIN READ
Customer Experience
Real Estate
Home Cash Buyers: The CX Difference
Selling a home or a property isn’t an easy process. Even though most people go the realtor ro...
Disha Sanghvi
October 17, 2022 | 4 MIN READ
Customer Experience
Healthcare
How Digital Healthcare Impacts Patient Experience
Healthcare is expanding rapidly, and digital healthcare facilities are becoming more and more c...
Gordon Polovin
November 25, 2024 | 8 MIN READ
Best Practices
Customer Experience
Do Businesses Need a Chief Experience Officer (CXO)?
It's clear that being a truly customer-first business brings tremendous benefits in terms of cu...
Jake Burgess
September 27, 2022 | 6 MIN READ
Best Practices
Customer Experience
Employee Engagement
Why Rebranding is Sometimes the Best Option
Your brand is the foundation of everything you do in your organization—from mission and visio...
LeTeisha Newton
September 24, 2022 | 7 MIN READ
Customer Experience
Market Research
5 Storytelling Examples Connecting Brand & Customer Journey
Your customers are exposed to branding everywhere. Storytelling is one way to connect your bran...
Jenn Goddu
November 18, 2024 | 5 MIN READ
Best Practices
Customer Experience
Understanding the Impact of Storytelling on Customer Experience
Ready for a sad-but-true story?Trust for all sources of information have recently hit recor...
Jenn Goddu
September 15, 2022 | 5 MIN READ
Customer Experience
Real Estate
Realtor vs. Home Cash Buyer: Seller Experience Comparison
So, you're ready to sell your place? Definitely a big decision! Now that you've made this choic...
Gordon Polovin
September 15, 2022 | 12 MIN READ
