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Best Practices
Customer Experience
Your Ultimate Guide to Customer Satisfaction
Sogolytics · Your Ultimate Guide to Customer Satisfaction | Sogolytics BlogCastToday, wher...
LeTeisha Newton
October 17, 2023 | 15 MIN READ
Customer Experience
Market Research
How Leaders Affect Customer Brand Experience
Whew, it’s been a long road, but we made it! We’re on the home stretch now in our Leadershi...
LeTeisha Newton
September 8, 2023 | 8 MIN READ
Customer Experience
Top 7 Digital CX Strategy Trends
This is the second part of a two-part Digital Customer Experience Strategy series. The first pa...
Gordon Polovin
October 31, 2023 | 7 MIN READ
Customer Experience
The Ultimate Guide to Digital CX Strategy
The ultimate digital experience strategy depends critically on an omnichannel presence. This ex...
Gordon Polovin
August 30, 2023 | 9 MIN READ
Customer Experience
Enhancing CX with Chicken-Infused Strategies
Sogolytics · Enhancing CX with Chicken-Infused Strategies | Sogolytics BlogCastIn today's ...
Phillip Pinero
September 19, 2023 | 6 MIN READ
Customer Experience
5 Steps for Successful Omnichannel CX
Want customers? Meet them where they are! With rapidly evolving customer expectations, it's saf...
Gordon Polovin
September 13, 2023 | 11 MIN READ
Customer Experience
How Leadership Affects CX: Building a Foundation for Customer Experience Excellence
Sogolytics · How Leadership Affects CX: Building a Foundation for CX Excellence | Sogolytics B...
LeTeisha Newton
August 22, 2023 | 7 MIN READ
Customer Experience
Decoding Omnichannel Customer Expectations
Omnichannel marketing is all about staying relevant to customers. How? By enabling customers to...
Gordon Polovin
August 14, 2023 | 9 MIN READ
Best Practices
Customer Experience
Top 5 Tips for Customer Journey Mapping
Want to learn the progression of interactions a customer has with your brand? You can chart out...
Gordon Polovin
July 19, 2023 | 9 MIN READ
Best Practices
Customer Experience
Why Global Companies Need Multilingual Surveys
In today's global markets, many companies do business all around the world - which means workin...
Gordon Polovin
September 13, 2023 | 8 MIN READ