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Showing results for : customer engagement
Customer Experience
Survey Types
How Can Quizzes Boost Customer Engagement?
Gathering relevant customer data through key platforms (news, social media, market research) is...
Gordon Polovin
June 8, 2023 | 5 MIN READ
Customer Experience
How Can Forms Help with Lead Generation?
For a modern company strategizing its marketing program’s reach, the world is the size of a v...
Gordon Polovin
August 4, 2023 | 8 MIN READ
Customer Experience
Technology
How AI Has Changed the CX of Tech Companies
Ever thought about how often you interact with tech companies in your day-to-day life?If yo...
Cherie Foo
May 31, 2023 | 7 MIN READ
Customer Experience
Uncovering the Silent Majority: Gleaning Insights from Non-Vocal Customers
Most brands have begun to realize that customer feedback is essential for business growth. It u...
Jake Burgess
May 22, 2023 | 7 MIN READ
Customer Experience
Technology
Overcoming CX Blind Spots in Tech Companies
Technology plays an essential role in how today's businesses interact with their customers. Fro...
Cherie Foo
June 22, 2023 | 8 MIN READ
Customer Experience
Customer Engagement Software vs. CRM
At a company forum the other day, the lecturer, when talking about customer engagement software...
Gordon Polovin
July 10, 2023 | 7 MIN READ
Best Practices
Customer Experience
Employee Engagement
Survey Types
Engagement Planning (And You Should, Too!)
February is stuffed full of cute graphics, sweet treats, and nudges to show those you care abou...
Melissa Krut
February 8, 2023 | 8 MIN READ
Best Practices
Financial Services
How Data Is Revolutionizing Banking CX
This article focuses on how banks and financial service institutions can create a more meaningf...
Gordon Polovin
January 30, 2023 | 9 MIN READ
Best Practices
Customer Experience
Did You Deliver on CX Last Year?
The new year is filled with a rush of excitement, as companies set new targets and plan the pat...
Jake Burgess
January 8, 2024 | 6 MIN READ
Best Practices
Customer Experience
Market Research
Retail
6 Free or Low-Cost Ways to Market a Business
If you’ve ever run PPC (pay-per-click) campaigns on Facebook or Google, you’ll know that pr...
Cherie Foo
January 11, 2023 | 6 MIN READ
