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Showing results for : customer engagement
Customer Experience
Financial Services
How Credit Unions Can Navigate Digital Transformation: Study Results
In an era defined by rapid technological evolution and shifting consumer expectations, credit u...
Sarah Faiz
August 21, 2024 | 3 MIN READ
Customer Experience
Market Research
The Power of Digital Consumer Engagement in Driving Brand Growth
Is "digital consumer engagement" only a conversation for B2C businesses? Or can this term be ex...
Gordon Polovin
July 15, 2024 | 8 MIN READ
Customer Experience
Travel and Hospitality
Leisure Travel Expectations for 2024
What did you do during the pandemic? Chances are, you didn't get out much. The fear of a deadly...
Gordon Polovin
November 27, 2023 | 6 MIN READ
Customer Experience
Beyond Omnichannel Listening: Keeping Up With Hyper-Engaged Customers
Today's customers have complex expectations. Despite having a wide array of channels on which t...
Ruma Malia
November 27, 2023 | 4 MIN READ
About Sogolytics
Is Technology Really Delivering Better Consumer Experiences?
In the heart of the digital age, technology has become an omnipresent force that shapes the way...
Cherie Foo
November 17, 2023 | 7 MIN READ
Customer Experience
Tailoring CX Strategies for Inflation
The US economy is facing record inflation rates, and this has impacted nearly every aspect of c...
Disha Sanghvi
November 8, 2023 | 5 MIN READ
Customer Experience
Financial Services
The Takeaways: 2023 CXFS Conference
Love learning? We do, too! Since we can't all be all the places all the time, our team is happy...
Maryo Bruno
October 16, 2023 | 4 MIN READ
Customer Experience
Digital Transformation in People-Centric Industries
Digital transformation isn't a buzzword; it's an integral part of virtually every modern busine...
Jake Burgess
October 9, 2023 | 5 MIN READ
Customer Experience
Net Revenue Retention: The Complete Guide
In the ever-changing world of SaaS, both technological capabilities and customer expectations c...
Sadashiv Pal
June 7, 2024 | 8 MIN READ
Customer Experience
Immersive Experiences: Make it a Way of Life
In a world where customers are bombarded with information and choices, businesses constantly se...
LeTeisha Newton
October 13, 2023 | 10 MIN READ
