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Showing results for : customer churn
Best Practices
Customer Experience
How To Use Data To Improve Customer Experience
What is data and why is it so important?
Businesses with the foresight to differentiate their ...
Gordon Polovin
June 18, 2020 | 8 MIN READ
Customer Experience
Survey Types
How to Launch a New Customer Survey
New customers are always welcome, but that welcome shouldn't stop once the deal is closed. Keep...
Melissa Krut
May 18, 2020 | 1 MIN READ
Best Practices
Customer Experience
A Data-Driven Approach to Closing the Customer Feedback Loop
Closing the customer feedback loop is a widely adopted business practice. Some even consider it...
Jake Burgess
December 8, 2022 | 6 MIN READ
Customer Experience
How to Measure and Reduce Customer Churn
Losing customers is never welcome news for a business. However, some customer churn is unavoida...
Jake Burgess
May 8, 2023 | 7 MIN READ