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Showing results for : COVID-19
General
Ask These 5 Questions to Avoid the COVID Holiday Blues
As the holidays approach, many of us find ourselves in a tight spot. It’s a spot we’ve been...
Melissa Krut
November 12, 2020 | 3 MIN READ
Employee Engagement
The 2020 Guide to Seasonal Delight Despite the Distance, Employee Edition
Traditional business holiday parties are being cancelled in 2020. It’s hard to safely social ...
Jenn Goddu
November 10, 2020 | 5 MIN READ
Customer Experience
General
The Short on Reviews: How Strangers Drive Our Decisions
Why do online reviews matter? Anyone who has ever read online reviews when considering a purcha...
Chris Huang
November 17, 2020 | 5 MIN READ
Employee Engagement
General
Recycling Your Commute: Making The Most of Found Time
Need a pick-me-up? This quick read offers a few suggestions on how to make the most of found ti...
Andrew Cartwright
November 5, 2020 | 8 MIN READ
Employee Engagement
General
Strange Days: Reimagining “Public”
As we reflect on the past few months, make the best of our current situations, and look toward ...
Andrew Cartwright
October 20, 2020 | 8 MIN READ
About Sogolytics
Ticket to the Future: Smarter Feedback Management
Ticketing systems are nothing new. It’s easy to envision pulling a ticket at the deli counter...
Sacha Gragg
October 22, 2020 | 3 MIN READ
Customer Experience
How the Coronavirus Crisis is Impacting the Rise of Online Business
Over the spring months of 2020, the world faced an unparalleled crisis. The coronavirus pandemi...
Jake Burgess
September 30, 2020 | 5 MIN READ
Customer Experience
General
Four Ways Automation Has Helped Us Cope with the Coronavirus Pandemic
For most of the year 2020, we have been experiencing a global-scale pandemic, and it is safe to...
Jake Burgess
September 16, 2020 | 5 MIN READ
Employee Engagement
Strange Days: Quarantine Decisions
So how much longer are things going to be like this? I’m going to guess about another si...
Chris Huang
September 10, 2020 | 4 MIN READ
Customer Experience
How is COVID-19 Changing Customer Effort Offline?
For many, business has changed dramatically during COVID-19. We’ve seen a fresh perspective o...
Jenn Goddu
December 2, 2022 | 6 MIN READ
