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Showing results for : communication with customers
Best Practices
Customer Experience
Employee Engagement
The Importance of Transparency in CX and EX
Trust is the cornerstone of any successful organization. But in the digital era it is also incr...
Jake Burgess
March 28, 2024 | 5 MIN READ
Customer Experience
Immersive Experiences: Make it a Way of Life
In a world where customers are bombarded with information and choices, businesses constantly se...
LeTeisha Newton
October 13, 2023 | 10 MIN READ
Best Practices
Customer Experience
Employee Engagement
Why (Truly) Data-Driven Businesses Are Winning
"Data-driven business" is no longer an aspirational buzzword but a widespread reality, and the ...
Gordon Polovin
September 19, 2023 | 7 MIN READ
Customer Experience
Immersive Experiences: Fall In or Get Left Out
When asked about "3D experiences" most people think of virtual or augmented reality. But as org...
LeTeisha Newton
September 15, 2023 | 12 MIN READ
Customer Experience
Market Research
How Leaders Affect Customer Brand Experience
Whew, it’s been a long road, but we made it! We’re on the home stretch now in our Leadershi...
LeTeisha Newton
September 8, 2023 | 8 MIN READ
Customer Experience
The Ultimate Guide to Digital CX Strategy
The ultimate digital experience strategy depends critically on an omnichannel presence. This ex...
Gordon Polovin
August 30, 2023 | 9 MIN READ
Customer Experience
Customer Experience Preferences by Generation: A Helpful Guide
In today's highly competitive business landscape, providing an exceptional customer experience ...
Cherie Foo
August 16, 2023 | 12 MIN READ
Customer Experience
Market Research
Marketing Preferences by Generation: A Helpful Guide
In today's diverse and rapidly evolving marketplace, understanding the preferences and behavior...
Cherie Foo
August 14, 2023 | 11 MIN READ
Best Practices
Customer Experience
Why Global Companies Need Multilingual Surveys
In today's global markets, many companies do business all around the world - which means workin...
Gordon Polovin
September 13, 2023 | 8 MIN READ
Customer Experience
Technology
Overcoming CX Blind Spots in Tech Companies
Technology plays an essential role in how today's businesses interact with their customers. Fro...
Cherie Foo
June 22, 2023 | 8 MIN READ
