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Showing results for : communication
Employee Engagement
5 Communication Styles in the Workplace You Need to Know
If there was one thing you could do to improve your workplace culture, what would it be?Per...
Ruma Malia
July 30, 2024 | 10 MIN READ
Employee Engagement
Professional Development
Making Decisions at Work: When Going Solo Makes Sense
When it comes to making decisions at work, a lot can be said for group decision making. We rece...
Jenn Goddu
June 5, 2024 | 5 MIN READ
Customer Experience
Crisis Management: How to Rebuild Trust After a Setback
In the dynamic landscape of business, trust is the cornerstone of successful relationships betw...
Cherie Foo
June 11, 2024 | 8 MIN READ
Customer Experience
Market Research
DEI in Marketing: Inclusive Holiday Campaigns
Jamie is a conscious consumer in her personal shopping. When tasked with finding a new IT suppo...
Jenn Goddu
November 15, 2023 | 6 MIN READ
Employee Engagement
General
GIFs That Keep on Giving Positive Corporate Culture
To start with, you should know that I’m on team “gif” versus “jiff”. Wordplay and bey...
LeTeisha Newton
November 9, 2023 | 11 MIN READ
Best Practices
Customer Experience
Employee Engagement
The Importance of Transparency in CX and EX
Trust is the cornerstone of any successful organization. But in the digital era it is also incr...
Jake Burgess
March 28, 2024 | 5 MIN READ
Best Practices
Customer Experience
Why Global Companies Need Multilingual Surveys
In today's global markets, many companies do business all around the world - which means workin...
Gordon Polovin
September 13, 2023 | 8 MIN READ
Best Practices
Customer Experience
How and When to Apologize to Customers
Your business doesn’t want to make mistakes, yet failures do happen. A well-timed and genuine...
Jenn Goddu
April 6, 2023 | 6 MIN READ
Best Practices
Customer Experience
Shisa Kanko: Mastering External Communications with Japanese Train Drivers
Miscommunication with your customers, clients, and partners can be fatal. Social media gaffes c...
Jake Burgess
August 15, 2022 | 8 MIN READ
Best Practices
Employee Engagement
Avoiding Mixed Messages in the Workplace: It’s a Culture Thing
Poor communication is a fast-track method for resentment, low motivation, mistakes and tension ...
Jenn Goddu
August 1, 2022 | 7 MIN READ
