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Showing results for : closed loop
Best Practices
Customer Experience
Employee Engagement
Feature Focus
This Just In: Now What? (Raise a Dialogue!)
You collect feedback for a reason. Presumably, you need answers. But what happens when you rece...
Melissa Krut
July 1, 2021 | 4 MIN READ
Customer Experience
Feature Focus
Meet SogoConnect: The Basics
Don’t get us wrong – we totally love feedback.What we don’t love, though, is feedback...
Melissa Krut
January 10, 2024 | 4 MIN READ
Customer Experience
Employee Engagement
Feature Focus
How Closed Is Your Loop (Really)?
If I had a nickel for every time I heard someone mention "closing the loop" or having a "two-wa...
Melissa Krut
October 22, 2020 | 5 MIN READ
Best Practices
Customer Experience
A Data-Driven Approach to Closing the Customer Feedback Loop
Closing the customer feedback loop is a widely adopted business practice. Some even consider it...
Jake Burgess
December 8, 2022 | 6 MIN READ
