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Customer Experience
Employee Engagement
Five More Groundbreaking Employee Engagement Benchmarks
If there's any doubt in your mind, rest assured: Employee experience has a huge impact on custo...
Gordon Polovin
February 23, 2024 | 7 MIN READ
Best Practices
Customer Experience
Survey Types
8 Reasons Why NPS and eNPS Matter
Net Promoter Score—known as NPS, or eNPS when it’s applied to employees—is an important m...
LeTeisha Newton
October 12, 2022 | 4 MIN READ