General

Finding the Perfect Franchise: A Step-by-Step Guide for Aspiring Owners

Franchising offers a compelling path to business ownership, providing the advantage of an estab...

Cherie Foo

March 27, 2025 | 9 MIN READ

General

Reality Check: Do You Have What It Takes to Own a Franchise?

Many aspiring business owners see franchising as a shortcut to success. The brand is establishe...

Cherie Foo

March 21, 2025 | 9 MIN READ

Best Practices

Customer Experience

Professional Development

Why Over-Apologizing Is Bad For CX (And What to Fix Instead)

When results came in from the annual customer survey, Richard was shocked. What could be offens...

Ruma Malia

May 21, 2024 | 6 MIN READ

Employee Engagement

General

The Busy Manager’s Guide: Resource Management in a Fluid Business Environment

Raise your hand if you have too many resources. Anyone? Exactly. The problem of plenty...

Ruma Malia

August 9, 2024 | 5 MIN READ

Consulting

Customer Experience

Consulting Failures: What Not to Do

Consulting is a dynamic field that thrives on problem-solving, strategy, and collaboration. ...

Cherie Foo

January 11, 2024 | 9 MIN READ

Best Practices

Survey Types

Survey Metrics: Find Your Success Measurement

 Sogolytics · Survey Metrics: Find Your Survey Success Measurement | Sogolytics BlogCast ...

LeTeisha Newton

August 23, 2024 | 7 MIN READ

About Sogolytics

Best Practices

How to Get the Survey Participation You Need

As business coach Tony Robbins says, “The quality of your life is determined by the quality o...

Shrutika Desai

August 23, 2024 | 3 MIN READ

Best Practices

Customer Experience

Employee Engagement

Looking Back: Measuring Company Success

When trying to evaluate “success,” there are a million different key performance indicators...

Jake Burgess

January 25, 2023 | 5 MIN READ

Best Practices

Market Research

Target Audience 101: Find Your Ideal Customers

Regardless of the type of business you’re running, it’s important to figure out who your ta...

Cherie Foo

January 2, 2023 | 7 MIN READ

Customer Experience

Are You Cashing In On Your Brand Equity?

From a marketing perspective—and far beyond—brand equity is the value of the brand itself. ...

LeTeisha Newton

May 18, 2023 | 7 MIN READ