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Showing results for : Brand loyalty
Customer Experience
Four Customer Experience Best Practices That Create Brand Engagement
Modern marketing and sales enablement revolve around achieving the best customer experience in ...
Gordon Polovin
September 20, 2021 | 7 MIN READ
Customer Experience
The Importance of Trust in Consumer Behavior
Consumers value trust when selecting the brands they’ll purchase from. Trust may be intangibl...
Jenn Goddu
March 15, 2024 | 5 MIN READ
Best Practices
Customer Experience
Market Research
Building Customer Value to Sustain Company Profitability
Before we get into customer value, we should address the difference between a customer and a co...
Gordon Polovin
August 1, 2023 | 7 MIN READ
Customer Experience
Customer Loyalty Programs: A Crucial Part of ROI-centric Strategies
Let’s face it, when all is said and done, sales revenue is the lifeblood of your business. Wi...
Gordon Polovin
June 8, 2023 | 6 MIN READ
Customer Experience
The Importance of Omnichannel Consistency in Customer Experience
A customer experience that is consistent across all channels has been shown to lead to an incre...
Jake Burgess
June 2, 2023 | 6 MIN READ
Customer Experience
Can We Measure the ROI of Improved Customer Experience?
As many as half of CX leaders are not properly able to quantify the impact of customer experien...
Jake Burgess
August 10, 2023 | 4 MIN READ
