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Showing results for : Brand loyalty
Customer Experience
Employee Engagement
Why Customer Loyalty Program Success Depends on Employee Loyalty and Engagement
The traditional customer retention ecosystem focuses on digital interconnections, SaaS and app ...
Gordon Polovin
October 14, 2024 | 8 MIN READ
Customer Experience
6 Customer Loyalty Program Errors That Kill Customer Engagement
Customer loyalty programs can offer amazing opportunities for both customers and brands, but no...
Gordon Polovin
October 14, 2024 | 11 MIN READ
Customer Experience
Unlocking Profit Potential: Statistics That Prove Loyalty Programs Work
Want to grow (or start!) a customer loyalty or rewards program? If your colleagues keep demandi...
Gordon Polovin
October 11, 2024 | 10 MIN READ
Customer Experience
The 6 Known-Brand Reward Programs Creating CX Waves in 2024
Modern loyalty programs prioritize practicality, but to succeed, their designers must have visi...
Gordon Polovin
October 9, 2024 | 10 MIN READ
Customer Experience
Market Research
The Power of Brand Loyalty In Today’s Marketplace: Study Results
In an era brimming with choices, selecting a preferred brand—whether it’s a grocery store, ...
Sarah Faiz
September 11, 2024 | 4 MIN READ
Customer Experience
6 Psychological Strategies to Improve Customer Loyalty and Retention
You’ve launched a new product. And while most of the market is still teetering on the edge, d...
Disha Sanghvi
September 11, 2024 | 7 MIN READ
Customer Experience
Travel and Hospitality
Leisure Travel Expectations for 2024
What did you do during the pandemic? Chances are, you didn't get out much. The fear of a deadly...
Gordon Polovin
November 27, 2023 | 6 MIN READ
Best Practices
Customer Experience
Marketing A New Business: Your First Customers
If you’re starting a new business or launching a new product, it can feel like the most diffi...
Cherie Foo
June 11, 2024 | 9 MIN READ
Customer Experience
Advantages of Conducting Customer Satisfaction Surveys
There's nothing more disruptive to a business than customer churn. Companies worldwide are losi...
Gordon Polovin
December 22, 2021 | 6 MIN READ
Customer Experience
Building an Effective CX Strategy
Customer experience (CX) is at the core of every company's ROI metrics. According to Forbes, US...
Gordon Polovin
March 15, 2024 | 7 MIN READ
