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Customer Experience
Financial Services
BankWorld 2024: Our Takeaways
Are we heading into a recession or not?While there's a lot of talk about a "soft landing" f...
Maryo Bruno
January 19, 2024 | 5 MIN READ
Customer Experience
Financial Services
Is Digital Banking Really Boosting Customer Experience?
The future of successful banking depends on delivering memorable customer experiences and creat...
Gordon Polovin
January 12, 2024 | 8 MIN READ
About Sogolytics
Employee Engagement
Financial Services
Healthcare
Transforming Engagement at Leading Industry Events: The Q1 Edition
In an era of experience is the foundation of business excellence, Sogolytics is excited to show...
Phillip Pinero
March 28, 2024 | 4 MIN READ
Financial Services
Technology
2024 Bank Technology Trends That Tighten Customer Asset Protections and IDs
With a new year underway, a key question echoes across the financial industry: Is technology ma...
Gordon Polovin
January 7, 2024 | 7 MIN READ
Customer Experience
Financial Services
The Takeaways: 2023 CXFS Conference
Love learning? We do, too! Since we can't all be all the places all the time, our team is happy...
Maryo Bruno
October 16, 2023 | 4 MIN READ
Best Practices
Customer Experience
Financial Services
How Marketing Can Boost CU Member Retention
If you work in the credit union space, you’re probably well aware of the importance of member...
Patrick Grieve
March 3, 2023 | 4 MIN READ
Best Practices
Customer Experience
Financial Services
What Makes Credit Union Members Leave?
Members are the lifeblood of any credit union. A high amount of member loyalty tends to bode we...
Patrick Grieve
February 27, 2023 | 5 MIN READ
Best Practices
Financial Services
How Data Is Revolutionizing Banking CX
This article focuses on how banks and financial service institutions can create a more meaningf...
Gordon Polovin
January 30, 2023 | 9 MIN READ
Best Practices
Employee Engagement
Financial Services
How Banks Can Attract More Gen Z Employees
Previously, we’ve looked at ways that financial institutions can appeal to Millennials and Zo...
Patrick Grieve
November 10, 2022 | 5 MIN READ
Best Practices
Customer Experience
Financial Services
3 Ways Credit Unions Can Attract More Young Members in 2022
In 2020, Millennials overtook Baby Boomers as America’s largest living adult generation, and ...
Patrick Grieve
July 28, 2022 | 4 MIN READ