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Best Practices
Healthcare
6 Ways Big Data is Transforming Healthcare
Hospitals, private practices, university medical research units, and pharmaceutical labs strive...
Gordon Polovin
February 23, 2024 | 11 MIN READ
Customer Experience
Top Customer Experience Marketing Trends Today
They say the customer is always right—but it sure doesn’t always feel that way, does it?
...
Sogolytics
May 18, 2023 | 7 MIN READ
About Sogolytics
AI on EX: Why Artificial Intelligence is Transforming Employee Experience Forever
Working in the digital era, especially with the latest AI revelations, has resulted in a new qu...
Gordon Polovin
February 27, 2020 | 6 MIN READ
Customer Experience
Employee Engagement
Is your Customer Service Training Keeping Up With Customer Expectations?
Customer service training can’t remain static. While there are constants, yes, your training ...
Sogolytics
August 9, 2023 | 5 MIN READ
Customer Experience
AI and CX in 2020 and Beyond
Artificial Intelligence (AI), sometimes referred to as machine-learning, has impacted the omnic...
Gordon Polovin
June 2, 2020 | 6 MIN READ
