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Showing results for : AI
Best Practices
Employee Engagement
Technology
How to Create a Corporate AI Policy That Works
From buzzword to reality, Artificial Intelligence (AI) continues to impact businesses worldwide...
Kashyap Vyas
December 13, 2024 | 8 MIN READ
Customer Experience
Technology
The Evolution of Customer Expectations: Study Results
The end of the relationship started with something simple: a package that arrived late.Whil...
Sarah Faiz
October 6, 2024 | 4 MIN READ
Customer Experience
Customer Effort and Sentiment Analysis – Integrated Concepts Driving a Better CX
Understanding modern customer lifestyles—fast-paced, volatile, and open to new experiences—...
Gordon Polovin
December 13, 2024 | 13 MIN READ
Travel and Hospitality
Personalization with AI: Guest Experiences that Impress
Artificial Intelligence (AI) has changed the way we view the world. With businesses leveraging ...
Disha Sanghvi
October 2, 2024 | 6 MIN READ
Customer Experience
Financial Services
Technologies Defining the Future of Consumer Finance
The finance sector runs on two things: trust and technology. While financial service providers ...
Kashyap Vyas
November 1, 2024 | 8 MIN READ
Customer Experience
Technology
Travel and Hospitality
Top Ways AI is Transforming Guest Experience: Lessons to Take Home
What do frequent flyer Alex, pan-US corporate sales head Meisha, and fashion model Nikita have ...
Ruma Malia
September 11, 2024 | 8 MIN READ
Technology
Human-in-the-Loop: Maintaining Control in an AI-Powered World
Artificial intelligence (AI) captures imaginations unlike ever before, with systems reaching an...
Kashyap Vyas
May 28, 2024 | 7 MIN READ
Employee Engagement
Professional Development
Technology
Critical Thinking in The Age of AI: Loss, Risk, and Protecting EX
Operations Manager Pia has three to five tabs of generative AI tools open on her laptop at any ...
Ruma Malia
April 25, 2024 | 5 MIN READ
General
Technology
AI or Just Hype? Cutting Through the Tech Buzz
Artificial intelligence (AI) is on fire. Generative AI like ChatGPT is capturing our imaginatio...
Kashyap Vyas
September 18, 2024 | 8 MIN READ
Customer Experience
Technology
CX in 2025: 10 Ways AI Will Make a Difference
With or without AI, customer experience decides whether your brand has "loyalty power" or will ...
Gordon Polovin
December 20, 2024 | 10 MIN READ
