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Showing results for: retention
Employee Engagement
How Employee Experience Drives Business Success (Or Failure)
Great businesses always find, nurture, and retain the best talent. Companies who fail to make t...
Sogolytics
November 19, 2019 | 5 MIN READ
Best Practices
Share What You Learn: Delivering Data from Surveys
Surveys are great tools for gathering the views of employees, customers, patients, students, re...
Jake Burgess
November 30, 2023 | 5 MIN READ
Employee Engagement
Employee Pulse Surveys: A Healthy Check-In
Employee Pulse Surveys have been trending across the globe recently as many small, medium and l...
Nisha Shetty
May 6, 2021 | 4 MIN READ
Best Practices
Customer Experience
The Drill-Down: Dialing Up Net Promoter Score
If you’re familiar with the customer satisfaction space, you’ll probably have heard of Net ...
Cherie Foo
February 10, 2020 | 5 MIN READ
Best Practices
Customer Experience
Customer Engagement: How can brands give as good as they get?
How to structure powerful customer communications that deliver moreImagine receiving a surv...
Jake Burgess
July 1, 2021 | 6 MIN READ
Customer Experience
How to Map the Customer Journey and Improve Customer Experience
Proactive customer experience efforts are increasingly important in today’s world, where cu...
Jake Burgess
March 29, 2024 | 4 MIN READ
Customer Experience
The Evolution of CX: Service, Success, and Customer Experience
Customer experience sounds intuitive: look after the customer, foster a relationship with the...
Jake Burgess
September 1, 2023 | 13 MIN READ
About Sogolytics
Employee Engagement
Survey Types
5 Key Questions for Your Internal Communication Audit
If you’ve resolved to be a better communicator, you’re not alone. Whether it’s family or ...
Melissa Krut
March 15, 2024 | 5 MIN READ
Customer Experience
In Support of After-Sales Support
If you’re like the average company, you’ll probably focus the bulk of your efforts into clo...
Cherie Foo
March 29, 2024 | 5 MIN READ
Employee Engagement
Onboarding 102: Why Employee Onboarding Matters More Than You Think
Like customer onboarding, employee onboarding is crucial to ensuring high retention rates. Stud...
Cherie Foo
December 2, 2022 | 3 MIN READ