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Showing results for: retention
Market Research
Demographic Segmentation – A Vital Cog in Every Marketing Research Wheel
The digital era has thrust us into the path of a dynamic marketplace full of surprises, shocks,...
Gordon Polovin
June 8, 2023 | 9 MIN READ
Customer Experience
Will Customer Effort Score Be the Next Best Predictor of Success?
Customer effort matters. That’s not new. However, in 2020, there’s added benefit in making ...
Jenn Goddu
December 2, 2022 | 6 MIN READ
Customer Experience
Survey Types
What is a customer experience program, and why is customer feedback tied to it so closely?
Sales enablement and marketing experts agree on one thing - aiming for flawless customer experi...
Gordon Polovin
May 24, 2021 | 7 MIN READ
Customer Experience
What is Customer Journey Mapping?
Customer journey mapping is the marketing activity that visually represents the customer or pro...
Gordon Polovin
September 13, 2023 | 10 MIN READ
Customer Experience
Market Research
Survey Types
Why the Brand Awareness Survey is Becoming a Vital Tool in the Marketing Process
What is brand awareness, and why is it important?
Good branding is the art of connecting an ...
Gordon Polovin
July 28, 2020 | 8 MIN READ
Employee Engagement
Boosting Employee Engagement Through eLearning
If you want to make your business successful, start with your workers. As statistics show, em...
Alexey Kutsenko
July 28, 2020 | 6 MIN READ
Employee Engagement
General
The Future is Flexible: How Flexibility Attracts Job Seekers
Physical flexibility is often something we envy in the young. At work, we may also look back fo...
Jenn Goddu
March 28, 2024 | 5 MIN READ
Customer Experience
How to Make Your Customer Communication More Humane
Everywhere you look, you'll find a radical shift in the way brands are communicating with t...
Shrushti Shah
August 9, 2023 | 6 MIN READ
Employee Engagement
Employee Lifecycle and the Importance of Employment Lifecycle Management
Entering 2020, there's a heavy focus on the employee experience (EX) and the employee life cycl...
Gordon Polovin
March 8, 2023 | 10 MIN READ
Employee Engagement
Employee Appreciation – The One Big Thing That Can Extend the Employee Life Cycle
The competition for human skills and talent in the modern world has turned into a cutthroat sit...
Gordon Polovin
July 8, 2020 | 7 MIN READ
