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Showing results for: retention
Customer Experience
Market Research
Survey Types
Why the Brand Awareness Survey is Becoming a Vital Tool in the Marketing Process
What is brand awareness, and why is it important?
Good branding is the art of connecting an ...
Gordon Polovin
July 28, 2020 | 8 MIN READ
Employee Engagement
Boosting Employee Engagement Through eLearning
If you want to make your business successful, start with your workers. As statistics show, em...
Alexey Kutsenko
July 28, 2020 | 6 MIN READ
Employee Engagement
General
The Future is Flexible: How Flexibility Attracts Job Seekers
Physical flexibility is often something we envy in the young. At work, we may also look back fo...
Jenn Goddu
March 28, 2024 | 5 MIN READ
Customer Experience
How to Make Your Customer Communication More Humane
Everywhere you look, you'll find a radical shift in the way brands are communicating with t...
Shrushti Shah
August 9, 2023 | 6 MIN READ
Employee Engagement
Employee Lifecycle and the Importance of Employment Lifecycle Management
Entering 2020, there's a heavy focus on the employee experience (EX) and the employee life cycl...
Gordon Polovin
March 8, 2023 | 10 MIN READ
Employee Engagement
Employee Appreciation – The One Big Thing That Can Extend the Employee Life Cycle
The competition for human skills and talent in the modern world has turned into a cutthroat sit...
Gordon Polovin
July 8, 2020 | 7 MIN READ
Customer Experience
Market Research
Omnichannel Marketing vs. Multichannel Marketing: Who’s Winning the Game?
Omnichannel marketing today is more than just a buzzword. Brands across the spectrum are le...
Savan Kharod
July 6, 2020 | 7 MIN READ
Customer Experience
Digital Customer Experience Management – The Latest Sales Enablement Function
If anything is trending more than customer experience today, it's all things digital. It's no s...
Gordon Polovin
May 6, 2021 | 6 MIN READ
About Sogolytics
Customer Experience
Customer Lifetime Value (CLV) – A Key Metric in the Pursuit of Customer Service Feedback
What is the lifetime value of a customer?
Marketing executives in businesses all over the USA ...
Gordon Polovin
June 26, 2020 | 6 MIN READ
Best Practices
Customer Experience
How To Use Data To Improve Customer Experience
What is data and why is it so important?
Businesses with the foresight to differentiate their ...
Gordon Polovin
June 18, 2020 | 8 MIN READ