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Employee Engagement
General
The Great Resignation of 2021: How are CEOs dealing with it in 2022?
Employee engagement has become a critical part of every business strategy, especially in 2022. ...
Gordon Polovin
March 8, 2022 | 7 MIN READ
Customer Experience
Employee Engagement
The Buck Stops At The Top: Here’s Why Today’s CEOs Are Nervous
Are you a CEO, COO, or business owner, facing the challenges caused by the pandemic and everyth...
Gordon Polovin
March 4, 2022 | 6 MIN READ
Customer Experience
Why a Customer Success Management Program is Vital to Every Business
Over time, the pendulum has swung from "The customer is always right!" to a more nuanced unders...
Gordon Polovin
February 28, 2022 | 8 MIN READ
Customer Experience
How to Build a Customer Base for the Long Term
Everyone knows that if you want to build something big, you need a strong and steady foundation...
Gordon Polovin
June 5, 2023 | 7 MIN READ
Employee Engagement
5 Ways to Bridge the Employee Experience Gap
The world is rapidly transforming – and with it, how your employees perceive work and office ...
Disha Sanghvi
February 2, 2022 | 5 MIN READ
Employee Engagement
General
How to Attract Top-Quality Freelancers
The future of the workforce is freelance. Maybe not entirely, but there is little doubt that bu...
Jenn Goddu
January 24, 2022 | 5 MIN READ
Employee Engagement
How to Stop Employee Burnout Trends Before They Turn to Churn
A not entirely hypothetical situation: Suppose there are psychological and emotional drivers br...
Gordon Polovin
October 26, 2023 | 7 MIN READ
Customer Experience
Best Ways to Fuel Positive Customer Relations
Are your customers loyal? Do they trust your brand?As customer buying patterns evolve and c...
Disha Sanghvi
March 20, 2024 | 9 MIN READ
Customer Experience
Employee Engagement
Healthcare
5 Ways to Build Patient Experience
Finding new ways to improve your patients' experience is more than just about making your patie...
LeTeisha Newton
December 23, 2021 | 9 MIN READ
Customer Experience
Advantages of Conducting Customer Satisfaction Surveys
There's nothing more disruptive to a business than customer churn. Companies worldwide are losi...
Gordon Polovin
December 22, 2021 | 6 MIN READ
