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Showing results for: retention
Best Practices
General
Culture and Credulity: Putting Fake News Out of Business
News - fake or genuine - comes at us from all directions, day and night, as part of the digital...
Gordon Polovin
April 7, 2022 | 7 MIN READ
Best Practices
Customer Experience
Survey Types
How can you tell when your customer feedback survey has gone stale?
You know you want to solicit customer feedback. You carefully craft questions and set up the su...
Jenn Goddu
March 31, 2022 | 6 MIN READ
Customer Experience
What Scary Movies Tell Us About CX
There are many people in the world who love a good scare, and there are plenty more people who ...
LeTeisha Newton
October 13, 2023 | 8 MIN READ
About Sogolytics
Customer Experience
Financial Services
#CreditUnionGrowth
Some of our favorite clients are credit unions, and one of our favorite topics is growth, so it...
Melissa Krut
March 24, 2022 | 6 MIN READ
Customer Experience
Employee Engagement
How to Retain Employees, Engage Customers, and Win in 2024
In the modern business world, CEOs carry responsibility for their company's continued growth an...
Gordon Polovin
January 8, 2024 | 7 MIN READ
Employee Engagement
How to Ask for Interesting & Challenging Work
Boredom at work is a pressing issue for employers. They’re concerned about turnover, especial...
Jenn Goddu
June 3, 2023 | 5 MIN READ
Customer Experience
General
Leading the Charge: How CEOs Are Coping with Inflation in 2022
From the average person's viewpoint, inflation is watching the prices of everyday consumables l...
Gordon Polovin
March 16, 2022 | 8 MIN READ
Best Practices
Employee Engagement
General
Empathy At Work
Sogolytics · Empathy At WorkWhat's on your mind these days?War and peace, sickness a...
Melissa Krut
May 22, 2023 | 10 MIN READ
Employee Engagement
How to Ensure Your Employees Have Interesting & Challenging Work
Children often complain that they’re bored. However, employees are less likely to announce th...
Jenn Goddu
March 11, 2022 | 5 MIN READ
Employee Engagement
Return to Normalcy: Is Remote Work Really Here to Stay?
When COVID-19 struck in early 2020, employers were unprepared for the forced transition to remo...
Gordon Polovin
August 29, 2023 | 7 MIN READ
