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Showing results for: retention
Best Practices
Employee Engagement
General
Know Better, Do Better: A Time to Volunteer
You probably already know that December is the Month of Giving, but while some not-so-secretly ...
LeTeisha Newton
March 28, 2024 | 5 MIN READ
Best Practices
Customer Experience
Retail
Why Retail Customer Experience Matters
Customer experience, as a whole, has become the key differentiator for most customers.In fa...
Gordon Polovin
October 23, 2024 | 11 MIN READ
Best Practices
Customer Experience
Retail
Price Discount Holidays and Retail Experience
Holidays, holidays, holidays! We can't say it enough.Who, you may ask, is "we"? It's both t...
Gordon Polovin
December 6, 2022 | 8 MIN READ
Best Practices
K-12/Higher Education
5 Tips to Deliver Great Learner Experiences
In a nutshell, "learner experience" refers to the learner’s journey through a certain course,...
Cherie Foo
March 27, 2023 | 6 MIN READ
About Sogolytics
Best Practices
Understanding Candidate Experience, Sogo Style
Whether you're a recruiter hiring or a candidate seeking a job, you know that qualifications ma...
Phillip Pinero
November 14, 2022 | 4 MIN READ
Best Practices
Employee Engagement
How to Develop an Employee Handbook
Employee handbooks cover essential topics for new hires and existing staff and provide a consis...
Jenn Goddu
August 9, 2023 | 5 MIN READ
Best Practices
Employee Engagement
Yes, Conflict in the Workplace Can Be Healthy
You already know this firsthand: Even the best relationships experience conflict. While it may ...
Jenn Goddu
April 4, 2024 | 5 MIN READ
Best Practices
Retail
What’s Driving Holiday Retail Sales in 2022?
The customer experience in the retail environment jumps to a new level of intensity as the holi...
Gordon Polovin
October 22, 2022 | 6 MIN READ
Best Practices
Customer Experience
Survey Types
8 Reasons Why NPS and eNPS Matter
Net Promoter Score—known as NPS, or eNPS when it’s applied to employees—is an important m...
LeTeisha Newton
October 12, 2022 | 4 MIN READ
Best Practices
Customer Experience
Do Businesses Need a Chief Experience Officer (CXO)?
It's clear that being a truly customer-first business brings tremendous benefits in terms of cu...
Jake Burgess
September 27, 2022 | 6 MIN READ
