General

Survey Types

Top 10 Online Survey Analysis Tools in 2025

Many hard-nosed CEOs and COOs, when they see a title like this, ask the question, "Why do I nee...

Gordon Polovin

January 28, 2025 | 10 MIN READ

Best Practices

Employee Engagement

9 Ways to Create a Culture of Kindness at Work

Company culture impacts employee engagement as well as customer retention. And that’s just th...

Jenn Goddu

March 21, 2023 | 6 MIN READ

Best Practices

Employee Engagement

The Power of Kindness at Work

Work today is often focused on productivity: Do your job well and efficiently! Be a top perform...

Jenn Goddu

January 23, 2025 | 5 MIN READ

Best Practices

Consulting

Customer Experience

How to Choose the Right CX Consultant

The customer experience (CX) embraces a network of touchpoints (TPs) that customers follow from...

Gordon Polovin

March 15, 2023 | 10 MIN READ

Best Practices

Employee Engagement

8 Ways to Create a Culture Your Employees Love

If you’d asked an employer about “company culture” before the 1980s, they might have look...

Jenn Goddu

March 6, 2023 | 6 MIN READ

Best Practices

Employee Engagement

Bridging the Top 5 Employee Experience Gaps

Sogolytics · Bridging the Top 5 Employee Experience Gaps | Sogolytics BlogCast Have you che...

Disha Sanghvi

June 15, 2023 | 6 MIN READ

Best Practices

Customer Experience

Financial Services

What Makes Credit Union Members Leave?

Members are the lifeblood of any credit union. A high amount of member loyalty tends to bode we...

Patrick Grieve

February 27, 2023 | 5 MIN READ

About Sogolytics

Employee Engagement

Rethinking Employee Engagement: How to Fix What’s Broken

How often do you check in with your employees? Do you have your finger on the employee pulse? ...

Disha Sanghvi

February 27, 2023 | 5 MIN READ

Best Practices

Customer Experience

Healthcare

PX as a Risk Assessment Tool for Doctors’ Offices

The patient experience is a crucial concern for any healthcare organization. In fact, it is con...

LeTeisha Newton

February 24, 2023 | 5 MIN READ

Customer Experience

Customer Engagement Software vs. CRM

At a company forum the other day, the lecturer, when talking about customer engagement software...

Gordon Polovin

July 10, 2023 | 7 MIN READ