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Showing results for: retention
Best Practices
Employee Engagement
EX Metrics That Matter: Are You Delivering?
Unlike with customer experience, it’s a bit harder to tie employee experience directly to ove...
Jake Burgess
January 17, 2023 | 6 MIN READ
Best Practices
Customer Experience
Did You Deliver on CX Last Year?
The new year is filled with a rush of excitement, as companies set new targets and plan the pat...
Jake Burgess
January 8, 2024 | 6 MIN READ
Best Practices
Employee Engagement
10 Employee Experience Trends to Know for 2024
As the new year approaches, December becomes a time of reflection and planning. Some people may...
LeTeisha Newton
February 13, 2024 | 7 MIN READ
Best Practices
Employee Engagement
Career Trends to Look Out For in 2024
As we head toward the end of the year, there's a lot to celebrate and plenty to look forward to...
Phillip Pinero
January 8, 2024 | 5 MIN READ
Best Practices
Employee Engagement
Why You Need to Take Time (Truly) Off from Work
How often do you take time off work? While Americans are notorious for working as hard as can b...
Jenn Goddu
December 16, 2022 | 6 MIN READ
Best Practices
Customer Experience
Market Research
How to Launch Your App Successfully in 2024
If you build it, they will come -- right?Unsurprisingly, app developers often demonstrate a...
Gordon Polovin
March 28, 2024 | 15 MIN READ
Best Practices
Employee Engagement
General
Know Better, Do Better: A Time to Volunteer
You probably already know that December is the Month of Giving, but while some not-so-secretly ...
LeTeisha Newton
March 28, 2024 | 5 MIN READ
Best Practices
Customer Experience
Retail
Why Retail Customer Experience Matters
Customer experience, as a whole, has become the key differentiator for most customers.In fa...
Gordon Polovin
December 23, 2022 | 11 MIN READ
Best Practices
Customer Experience
Retail
Price Discount Holidays and Retail Experience
Holidays, holidays, holidays! We can't say it enough.Who, you may ask, is "we"? It's both t...
Gordon Polovin
December 6, 2022 | 8 MIN READ
Best Practices
K-12/Higher Education
5 Tips to Deliver Great Learner Experiences
In a nutshell, "learner experience" refers to the learner’s journey through a certain course,...
Cherie Foo
March 27, 2023 | 6 MIN READ