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Showing results for: retention
Best Practices
Consulting
Customer Experience
How to Choose the Right CX Consultant
The customer experience (CX) embraces a network of touchpoints (TPs) that customers follow from...
Gordon Polovin
March 15, 2023 | 10 MIN READ
Best Practices
Employee Engagement
8 Ways to Create a Culture Your Employees Love
If you’d asked an employer about “company culture” before the 1980s, they might have look...
Jenn Goddu
March 6, 2023 | 6 MIN READ
Best Practices
Employee Engagement
Bridging the Top 5 Employee Experience Gaps
Sogolytics · Bridging the Top 5 Employee Experience Gaps | Sogolytics BlogCastHave you che...
Disha Sanghvi
June 15, 2023 | 6 MIN READ
Best Practices
Customer Experience
Financial Services
What Makes Credit Union Members Leave?
Members are the lifeblood of any credit union. A high amount of member loyalty tends to bode we...
Patrick Grieve
February 27, 2023 | 5 MIN READ
About Sogolytics
Employee Engagement
Rethinking Employee Engagement: How to Fix What’s Broken
How often do you check in with your employees? Do you have your finger on the employee pulse?
...
Disha Sanghvi
February 27, 2023 | 5 MIN READ
Best Practices
Customer Experience
Healthcare
PX as a Risk Assessment Tool for Doctors’ Offices
The patient experience is a crucial concern for any healthcare organization. In fact, it is con...
LeTeisha Newton
February 24, 2023 | 5 MIN READ
Customer Experience
Customer Engagement Software vs. CRM
At a company forum the other day, the lecturer, when talking about customer engagement software...
Gordon Polovin
July 10, 2023 | 7 MIN READ
Best Practices
Employee Engagement
Leveraging Data to Reduce Employee Burnout
Burnout is the physical, emotional and mental exhaustion caused by prolonged stress and overwor...
Jake Burgess
February 14, 2023 | 7 MIN READ
Best Practices
Employee Engagement
5 Ways to Transform Employee Loyalty
The best way to fast-track your company's success is by having employees who are engaged and lo...
Disha Sanghvi
February 9, 2023 | 6 MIN READ
Best Practices
Financial Services
BNPL & Banks: The Future of Spending
Marketing is powerful, there are seemingly endless ways to spend our money, and yet... aren't w...
Gordon Polovin
January 30, 2023 | 10 MIN READ
