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Employee Engagement
Rethinking Employee Engagement: How to Fix What’s Broken
How often do you check in with your employees? Do you have your finger on the employee pulse?
...
Disha Sanghvi
February 27, 2023 | 5 MIN READ
Best Practices
Customer Experience
Healthcare
PX as a Risk Assessment Tool for Doctors’ Offices
The patient experience is a crucial concern for any healthcare organization. In fact, it is con...
LeTeisha Newton
February 24, 2023 | 5 MIN READ
Customer Experience
Customer Engagement Software vs. CRM
At a company forum the other day, the lecturer, when talking about customer engagement software...
Gordon Polovin
July 10, 2023 | 7 MIN READ
Best Practices
Employee Engagement
Leveraging Data to Reduce Employee Burnout
Burnout is the physical, emotional and mental exhaustion caused by prolonged stress and overwor...
Jake Burgess
February 14, 2023 | 7 MIN READ
Best Practices
Employee Engagement
5 Ways to Transform Employee Loyalty
The best way to fast-track your company's success is by having employees who are engaged and lo...
Disha Sanghvi
February 9, 2023 | 6 MIN READ
Best Practices
Financial Services
BNPL & Banks: The Future of Spending
Marketing is powerful, there are seemingly endless ways to spend our money, and yet... aren't w...
Gordon Polovin
January 30, 2023 | 10 MIN READ
Best Practices
Financial Services
How Data Is Revolutionizing Banking CX
This article focuses on how banks and financial service institutions can create a more meaningf...
Gordon Polovin
January 30, 2023 | 9 MIN READ
Best Practices
Customer Experience
Employee Engagement
Looking Back: Measuring Company Success
When trying to evaluate “success,” there are a million different key performance indicators...
Jake Burgess
January 25, 2023 | 5 MIN READ
Employee Engagement
Exploring the Power of Employee Loyalty
We all know the importance of employee retention, and the fear that attrition strikes in the he...
Disha Sanghvi
January 23, 2023 | 5 MIN READ
Best Practices
Employee Engagement
5 Ways to Boost Employee Financial Wellness
Let's start from the beginning. What really is financial wellness?Financial wellness (or fi...
Gordon Polovin
January 18, 2023 | 9 MIN READ