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Customer Experience
The Ultimate Guide to Digital CX Strategy
The ultimate digital experience strategy depends critically on an omnichannel presence. This ex...
Gordon Polovin
August 30, 2023 | 9 MIN READ
Customer Experience
5 Steps for Successful Omnichannel CX
Want customers? Meet them where they are! With rapidly evolving customer expectations, it's saf...
Gordon Polovin
September 13, 2023 | 11 MIN READ
Customer Experience
How Leadership Affects CX: Building a Foundation for Customer Experience Excellence
Sogolytics · How Leadership Affects CX: Building a Foundation for CX Excellence | Sogolytics B...
LeTeisha Newton
August 22, 2023 | 7 MIN READ
Customer Experience
Decoding Omnichannel Customer Expectations
Omnichannel marketing is all about staying relevant to customers. How? By enabling customers to...
Gordon Polovin
August 14, 2023 | 9 MIN READ
About Sogolytics
The Gig is Up: Nurse Shortages in Healthcare
Sogolytics · The Gig is Up: Nurse Shortages in Healthcare | Sogolytics BlogCastThe healt...
LeTeisha Newton
February 23, 2024 | 7 MIN READ
Employee Engagement
Employee Recognition: 7 Things to Avoid
Simone wants to be an excellent leader. She’s constantly reading up on employee engagement an...
Jenn Goddu
August 4, 2023 | 5 MIN READ
Best Practices
Employee Engagement
9 DEI Analytics Metrics You Should Be Tracking
You know we love metrics, but what we love even more are meaningful metrics that matter (and al...
LeTeisha Newton
August 2, 2023 | 6 MIN READ
About Sogolytics
Working to Change: Personal Development
It’s not always easy to change, is it?Sometimes we want to change because we can clearly ...
LeTeisha Newton
July 28, 2023 | 5 MIN READ
Best Practices
Employee Engagement
How Recognition Can Reinforce DEI Efforts
With the recent Supreme Court decision on affirmative action gutting race-conscious admissions,...
Jenn Goddu
July 25, 2023 | 5 MIN READ
Best Practices
Customer Experience
Employee Engagement
The Importance of Experience Design Today
Are you familiar with the idea of experience design? If you've been tracking trends, you know t...
Gordon Polovin
July 24, 2023 | 9 MIN READ
