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Showing results for: retention
Employee Engagement
How To Use Data Insights To Improve Employee Experience
Employee experience is a rather new concept that’s taken the HR world by storm.Thanks to ...
Sogolytics
May 6, 2021 | 4 MIN READ
Customer Experience
What You Don’t Know Can Hurt You: The Value of Customer Feedback
For many companies, collecting customer feedback is an afterthought. After all, companies exist...
Sogolytics
June 1, 2020 | 3 MIN READ
Survey Types
Time Off: Finding the Balance
Well, it’s been one month since we returned to work from winter break and last night my husba...
Lauren Franco
September 24, 2019 | 2 MIN READ
Customer Experience
How are you measuring customer satisfaction?
Many companies focus on measuring customer satisfaction – how satisfied were you with this pr...
Ann Heatherington
February 8, 2021 | 2 MIN READ
Customer Experience
Fostering Customer Loyalty in the Insurance Industry
Advances in digital technologies, along with significant shifts in consumer behavior, are openi...
Sogolytics
June 15, 2020 | 3 MIN READ
Customer Experience
Customer Service in the Age of Customer 3.0
We all remember the disturbing 30-second video of a bloodied United Airlines passenger being dr...
Sogolytics
December 2, 2022 | 5 MIN READ
Customer Experience
What Really Drives Customer Churn and How You Can Avoid It
Visionary co-founder and former Apple CEO, Steve Jobs, challenged, “Get closer than ever to y...
Sogolytics
September 25, 2019 | 4 MIN READ
Employee Engagement
5 Surprising Questions Your Employee Engagement Survey Must Have
How important is an employee engagement survey?During his GE tenure, highly respected CEO J...
Sogolytics
October 15, 2019 | 5 MIN READ
Best Practices
Employee Engagement
Do’s and Don’ts to Get Employee Surveys Right
Are you getting the most out of your employee surveys? Are you overcoming survey fatigue and lo...
Sogolytics
March 15, 2024 | 6 MIN READ
Employee Engagement
Survey Types
Want Better Employee Engagement? Let’s Get You Started On The Right Path
You may think you’re a great boss, and maybe you are. You may also think your organization is...
Haris Azmi
December 6, 2022 | 4 MIN READ