Healthcare

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Feb 29, 2024

The Future of Healthcare for Consumers

by Kashyap Vyas

No surprises here: Today’s healthcare doesn’t look the same as yesterday’s healthcare, and tomorrow — well, just about anything can happen. As all industries shift from focusing on simple satisfaction and revenue to prioritizing full consumer experiences, nothing hits as close to home as healthcare. While most of us are impacted by the healthcare industry, the wide range of choices now available also encourages us to consider mindset shifts — from patient to consumer. What’s impacting our healthcare experiences? Better access to information and transparency into service quality and packages have undoubtedly helped us make more informed healthcare decisions. Innovations in health tech, like remote care, personalized medicine, and AI-powered health tools, have made healthcare more efficient on an operational level. But what’s in it for patients? Sogolytics CEO Hamid Farooqui asked this same question in Forbes: With AI in healthcare, are people losing or gaining control? With treatment becoming more personalized and patient-centered, healthcare today is no longer just managing ailments. It is more about empowering individuals to take control of their health and cultivating a holistic, proactive approach to well-being. The caregiving standards are so high that patient satisfaction is now the major determinant of success in the healthcare industry. Further on, we will discuss the elaborated role of the patient in a much more customer-centered and personalized healthcare ecosystem, along with technologies that are shaping the future of healthcare for our betterment. Consumer empowerment in healthcare For the longest time, the healthcare industry placed patients in a […]

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