Healthcare

Category Description

Nov 18, 2024

The Future of Healthcare for Consumers

by Kashyap Vyas

No surprises here: Today’s healthcare doesn’t look the same as yesterday’s healthcare, and tomorrow — well, just about anything can happen. As all industries shift from focusing on simple satisfaction and revenue to prioritizing full consumer experiences, nothing hits as close to home as healthcare. While most of us are impacted by the healthcare industry, the wide range of choices now available also encourages us to consider mindset shifts — from patient to consumer. What’s impacting our healthcare experiences? Better access to information and transparency into service quality and packages have undoubtedly helped us make more informed healthcare decisions. Innovations in health tech, like remote care, personalized medicine, and AI-powered health tools, have made healthcare more efficient on an operational level. But what’s in it for patients? Sogolytics CEO Hamid Farooqui asked this same question in Forbes: With AI in healthcare, are people losing or gaining control? With treatment becoming more personalized and patient-centered, healthcare today is no longer just managing ailments. It is more about empowering individuals to take control of their health and cultivating a holistic, proactive approach to well-being. The caregiving standards are so high that patient satisfaction is now the major determinant of success in the healthcare industry. Further on, we will discuss the elaborated role of the patient in a much more customer-centered and personalized healthcare ecosystem, along with technologies that are shaping the future of healthcare for our betterment. Consumer empowerment in healthcare For the longest time, the healthcare industry placed patients in a […]

Read More

7 min read

HealthcareThe Future of Healthcare: Empowering Patients and Providers Through TechnologyFor most of history, healthcare has revolved around personal patient-doctor relationships. Face-to-face consultations, doctor’s authority, physical records, and reactive treatment have been prevalent since the...

5 min read

HealthcareHow to Support Employee Wellbeing When You Have a Business to RunA promising professional feels compelled to take a break at the peak of her career. Two years later, she wins a gold medal at the...

2 min read

HealthcareNavigating Telehealth to Enhance Patient Engagement: Study ResultsIn the digital age, healthcare is undergoing a transformation, with telehealth at the forefront of creating a more accessible and efficient patient care model. The...

1 min read

HealthcareBetter Experiences for Everyone: Prioritizing Patient ExperienceWondering how Sogolytics supports folks in healthcare? Thought you’d never ask. 😉 Start here, with a deep dive on our patient experience solution:    ...

4 min read

HealthcareTransforming Engagement at Leading Industry Events: The Q1 EditionIn an era of experience is the foundation of business excellence, Sogolytics is excited to showcase our cutting-edge AI-powered experience management platform at four pivotal...

8 min read

HealthcareHealthcare Trends Changing Our Lives in 2024The healthcare industry changes like the wind in a volatile environment buffeted by technological advancements and evolving patient needs. It’s crucial to keep track of...

3 min read

HealthcareHow PX Is Driving Healthcare TransformationThe Medical Group Management Association’s 2023 Leader Conference in Nashville was an outstanding event with more than 2,000 attendees focused on the changing environment for...

7 min read

HealthcareSeasonal Support for Healthcare Employees: Rx for a Healthier WorkplaceThe healthcare industry has always been demanding, but the holiday season brings its own set of challenges for healthcare employees. While most people look forward...

11 min read

HealthcareHow to Enhance Healthcare Experiences During the HolidaysThe holiday season is often a time of joy, celebration, and togetherness. Families come together, homes are adorned with festive decorations, and there’s a general...

4 min read

HealthcareUncovering the Secret to Delivering VIP-Level Resident ExperienceSally is a resident leaving a nursing and rehabilitation facility after six months of post-surgery rehabilitation. Returning home means no more nightly checks from nurses...

9 min read

HealthcareA Journey Through Patient-Centered Care: Insights from the Patient Experience SymposiumAmidst the persistent rain from a tropical storm that enveloped Boston, the Patient Experience Symposium unfolded, bringing together healthcare professionals, visionaries, and those passionate about...

3 min read

HealthcareNACHC 2023: Leading Patient Experience into the FutureThe National Association of Community Health Centers’ 2023 Community Health Institute and EXPO was held August 28-30 in San Diego, and I had a great...

4 min read

HealthcareHow Patient and Employee Surveys Can Deliver a More Human-Centered ExperienceIn the US alone, there are 1,400 health centers, with 15,000 sites of care, serving more than 31.5M underserved patients, and these patients are mostly...

2 min read

HealthcarePatient-Centered Means Acting on Patient FeedbackCommunity Health Centers are intended to be patient-centered, an approach to healthcare in which the patient actively participates in the goal-setting and decision-making processes rather...

3 min read

HealthcareAI in Healthcare: 7 Pitfalls to AvoidBeverly Crusher is starting a digital health company aiming to bring Artificial Intelligence (AI) solutions to clinics and hospitals. She has a background in data...