About Sogolytics

Sogolytics Sprint Release 32.0

Our sprint release cycle means that something new is always going live! Ready for a quick catch-up? Here’s a closer look at a few highlights from our most recent sprint. 🙂 Want the guided tour? Register now for a live What’s new? release walkthrough! Register Now Rating scales scale up Smiley style available in Rating Scale and Rating Scale Grid, enhancements to Rating Scale Grid Rating questions are the best, right? They’re simple for participants and they amplify our analysis power. Now, Rating Scale questions come in three different flavors: Slider, Smiley Slider, and Smileys. Smiley-style scales have long been popular in CX and EX project types, and now they’re available in surveys, too! Smiley faces offer a very accessible method of participation for a wide audience, including young and multilingual respondents. And don’t forget the grids! Rating Scale Grids get a few upgrades in this release, too! You’ll see improvements in the display of values as well as the addition of the Smiley scale type. Using a Smiley Rating Scale Grid can be especially helpful to alleviate any confusion over which side of the scale is positive. It can be frustrating to receive ‘Very Dissatisfied’ ratings from the same participant who leaves glowing comments in a follow-up Text Box. Now, the visual offers an extra reminder which way the scale is intended to be read. Open AI NLP at survey level Survey-level Text Analysis Report model upgraded We’ve gotten great feedback on how OpenAI upgrades have transformed Dashboard-level Text […]