Sogolytics
Customer Experience
Are You Happy with Customers’ Perceptions of Your Brand?
To say that 2016 wasn’t the best of years for tech giant Samsung is probably putting it mildl...
Sogolytics
September 17, 2019 | 4 MIN READ
Customer Experience
How to Maximize the Power of Your Customer Data
Given that consumer data powers the ability to create personalized experiences, capturing exten...
Sogolytics
June 5, 2020 | 4 MIN READ
Customer Experience
The Dodd-Frank Disconnect – The Price of Regulations on Community Banks
The Dodd-Frank regulations—enacted in response to the collapse of Lehman Brothers and the oth...
Sogolytics
September 24, 2019 | 4 MIN READ
Customer Experience
Community Banks Forced to Re-evaluate Technology’s Role in Serving Customers
During the 2016 FDIC Community Banking Conference, Strategies for Long-Term Success, a communit...
Sogolytics
May 30, 2023 | 4 MIN READ
Customer Experience
From Hindsight to Foresight with Real-Time Customer Data
Recently, a Tesla owner unable to find a spot at a local charging station tweeted about fellow ...
Sogolytics
June 11, 2020 | 4 MIN READ
Customer Experience
Build, Measure and Engage with Loyal Customers – It’s Easy
According to Accenture’s 2016 Global Consumer Pulse Survey, 78% of consumers report they are ...
Sogolytics
May 30, 2020 | 4 MIN READ
Customer Experience
What Really Drives Customer Churn and How You Can Avoid It
Visionary co-founder and former Apple CEO, Steve Jobs, challenged, “Get closer than ever to y...
Sogolytics
September 25, 2019 | 4 MIN READ
Customer Experience
A Competitive Edge for Community Banks
In the mid-1990s, predicting that technology would transform banks protected by regulation...
Sogolytics
September 16, 2019 | 4 MIN READ
Customer Experience
How Banks can Leverage Employee Engagement for a Competitive Edge
Unemployment is at its lowest rate since 2009, and job openings have increased by 73 percent. A...
Sogolytics
September 20, 2019 | 4 MIN READ
Customer Experience
Essential Tools for a More Productive Workforce
In an episode of the 1990’s iconic sitcom, “Friends”, Chandler (Matthew Perry) was in the...
Sogolytics
March 22, 2019 | 4 MIN READ
