Sogolytics
Customer Experience
Is your Customer Service Training Keeping Up With Customer Expectations?
Customer service training can’t remain static. While there are constants, yes, your training ...
Sogolytics
August 9, 2023 | 5 MIN READ
Customer Experience
Sogolytics 19.0: Better Together
Your goals? Create great questionnaires, distribute and collect tons of feedback, and - most im...
Sogolytics
June 2, 2020 | 5 MIN READ
Customer Experience
Why senior managers are ignoring workplace culture, and why it’s bad news
It’s been ten years since Rachel McAdams played a spunky new studio exec who quickly (and pub...
Sogolytics
March 28, 2024 | 5 MIN READ
Customer Experience
Why Treat Colleagues as Customers — 6 Benefits
Recognized as a differentiator to help customer loyalty, increase revenues, and boost brand rep...
Sogolytics
June 28, 2023 | 5 MIN READ
Customer Experience
Top 5 Missed Opportunities in the CX Journey
In today's market, customer experience is the great differentiator. The more personalized the c...
Sogolytics
September 13, 2023 | 5 MIN READ
Customer Experience
Why your website needs to prioritize CX
Creating brand value in modern times requires three crucial steps:
Track the cus...
Sogolytics
March 1, 2023 | 5 MIN READ
Customer Experience
How Customer Experience is Making the Leap from Brick-and-Mortar to the Cloud
You know a great customer experience every time someone steps foot in your brick-and-mortar sto...
Sogolytics
November 30, 2023 | 5 MIN READ
Customer Experience
The Remote Work Revolution: Keep Employees by Sending Them Home
At certain points in our lives, most of us will probably have to work in one or two less-than-i...
Sogolytics
May 6, 2021 | 5 MIN READ
Customer Experience
How Employee Experience Drives Business Success (Or Failure)
Great businesses always find, nurture, and retain the best talent. Companies who fail to make t...
Sogolytics
November 19, 2019 | 5 MIN READ
Customer Experience
How to Find and Retain All-Star Employees
Whether you’re a small business or an international conglomerate, trying to find and keep the...
Sogolytics
October 15, 2019 | 5 MIN READ
