Customer Experience

Customer Effort Score & How to Measure It: The 2025 Guide

Introduction: The Silent Power of Effortless Experiences Every great business idea begins with...

Sogolytics

April 14, 2025 | 8 MIN READ

Customer Experience

How Values Guide Consumer Buying Decisions

After moving to a new community, Annalise hunts for a new financial institution. She has many o...

Sogolytics

April 9, 2025 | 8 MIN READ

Customer Experience

Key Considerations When Your Mission/Values Evolve

Almost every company or organization starts out with big dreams and bold goals. Enthusiastic ab...

Sogolytics

March 17, 2025 | 8 MIN READ

Customer Experience

Know Better: A Data Literacy Best Practices Checklist

Data literacy is increasingly important as our access increases. Many of us walk around with po...

Sogolytics

March 17, 2025 | 8 MIN READ

Customer Experience

Personalization: The Key to Winning Customer Hearts

Hello [insert your name]! So, you want to know more about personalization and the role it can p...

Sogolytics

March 17, 2025 | 8 MIN READ

Customer Experience

The Case for Data Literacy in 2025

Statistics sway people. In fact, people are 87% more likely to trust what you say or write if y...

Sogolytics

March 17, 2025 | 8 MIN READ

Customer Experience

The Value of Cultivating Curiosity at Work

As a manager, Paul challenges people to grow and innovate. To do so, he often gives others a ch...

Sogolytics

March 17, 2025 | 8 MIN READ

Customer Experience

How to Cultivate Curiosity: 8 Ways to Craft a More Interesting Life

If you’ve ever spent time with a toddler, you’ll know that our questioning of “why” is ...

Sogolytics

February 3, 2025 | 8 MIN READ

Customer Experience

How to Turn Resolutions into Routines for Long-Term Success

With the new year approaching, many of us decide to make resolutions. Considering our personal ...

Sogolytics

February 18, 2025 | 8 MIN READ

Customer Experience

Accounting for Success: An Interview with Sogolytics Account Managers

It’s important for all businesses to understand their audience. After all, without this, you ...

Sogolytics

April 28, 2023 | 8 MIN READ