Ruma Malia
Best Practices
How to Lose a Client in 10 Days: A Project Manager’s Guide
Ambar was the most diligent project manager at an IT consultancy... until her company deployed ...
Ruma Malia
March 31, 2024 | 6 MIN READ
Best Practices
Not Rocket Science: Why Professional Development Keeps Developing
The plot around successful AI adoption only thickens as we progress further into 2024. While mo...
Ruma Malia
February 6, 2024 | 6 MIN READ
Best Practices
3 Reasons Why You Need a Continuous Learning Strategy for High Employee Engagement
When business-school graduate Myra turned down an attractive offer for a remote role at a major...
Ruma Malia
February 3, 2024 | 6 MIN READ
Best Practices
Talent + Tech: Optimizing Employee Experience
At the start of the year, HR specialist Jack was upbeat. His team had put together a tool-led p...
Ruma Malia
January 23, 2024 | 6 MIN READ
Best Practices
Can AI Play an Authentic Role in Elevating CX for HR Teams?
Even as you plan your talent management strategy for FY 2024, you already know this: While the ...
Ruma Malia
January 18, 2024 | 6 MIN READ
Best Practices
What AI and Tech Hold for the Future of Consulting Talent
Getting hired by a consulting firm, especially the Big 4, was a dream for most management gradu...
Ruma Malia
January 4, 2024 | 6 MIN READ
Best Practices
AI and Tech in Consulting: Transforming CX
Looking ahead always makes us reflect on the past, and consultant Cathy is heading into the new...
Ruma Malia
December 22, 2023 | 6 MIN READ
Best Practices
Top CX Trends that Emerged in 2023
What would you consider your top priority when it comes to retaining customers and increasing c...
Ruma Malia
December 18, 2023 | 6 MIN READ
Best Practices
What EX Leaders Got Right in 2023
You wave a magic wand and voilà, all your employees' work dreams come true, unleashing their b...
Ruma Malia
December 10, 2023 | 6 MIN READ
Best Practices
Integrated Communication for Better Employee Relationships
Ayesha, an HR professional in a mid-sized IT firm, is experiencing a dilemma. Even as she conti...
Ruma Malia
December 4, 2023 | 6 MIN READ
