Patrick Grieve
An author, an editor, and an all-around real person, Patrick is a staunch supporter of Central Time, an enthusiastic nature photographer, and a fan of films of all sorts.
Best Practices
What Makes Credit Union Members Leave?
Members are the lifeblood of any credit union. A high amount of member loyalty tends to bode we...
Patrick Grieve
February 27, 2023 | 5 MIN READ
Best Practices
Why Company Culture Matters in 2023
Company culture matters—to your current workforce as well as your future hires. A landmark G...
Patrick Grieve
February 24, 2023 | 5 MIN READ
Best Practices
Member Retention: The Top Credit Union Priority
Members are the lifeblood of your credit union. That’s why CUs pour so much effort into acqui...
Patrick Grieve
February 21, 2023 | 5 MIN READ
Best Practices
Why Sentiment is Key to CX Analysis
Customer experience analysis, or CX analysis, involves studying the ways in which potential and...
Patrick Grieve
February 8, 2023 | 5 MIN READ
Best Practices
How to Write Effective 360-Degree Surveys
Can we offer some advice? Getting feedback from one person may be helpful, but feedback from mo...
Patrick Grieve
August 23, 2024 | 5 MIN READ
Best Practices
How Banks Can Attract More Gen Z Employees
Previously, we’ve looked at ways that financial institutions can appeal to Millennials and Zo...
Patrick Grieve
November 10, 2022 | 5 MIN READ
Best Practices
How to Prepare Your School for a Natural Disaster
Hurricane Ian has served as a sad reminder of severe weather's destructive power. From storms t...
Patrick Grieve
October 30, 2022 | 5 MIN READ
Best Practices
Where to Celebrate National Coffee Day with Free Java
Happy National Coffee Day!September 29, 2022, is the official day our country recognizes th...
Patrick Grieve
October 1, 2022 | 5 MIN READ
Best Practices
Should Your Credit Union Go Branchless?
Citi Bank is the fourth-largest financial institution in the country. And for nearly two decade...
Patrick Grieve
September 22, 2022 | 5 MIN READ
Best Practices
A Guide to Back-to-School Teacher Discounts for the 2022-2023 School Year
Whether you’re eagerly anticipating its arrival or trying instead to savor your few remaining...
Patrick Grieve
February 23, 2024 | 5 MIN READ