Kashyap Vyas
An engineer turned writer, Kashyap has 11 years of experience blending technical expertise with storytelling flair, focusing on science and technology subjects. His work appears in top tech publications. Off-duty, you can find him exploring new music and places.
Customer Experience
The Future of Healthcare for Consumers
No surprises here: Today's healthcare doesn't look the same as yesterday's healthcare, and tomo...
Kashyap Vyas
November 18, 2024 | 9 MIN READ
Customer Experience
Fun Ways to Boost Morale at Work
Employee morale refers to the level of satisfaction and the attitude that employees feel regard...
Kashyap Vyas
September 27, 2024 | 9 MIN READ
Customer Experience
The Future of Healthcare: Empowering Patients and Providers Through Technology
For most of history, healthcare has revolved around personal patient-doctor relationships. Face...
Kashyap Vyas
November 18, 2024 | 9 MIN READ
Customer Experience
Technologies Defining the Future of Consumer Finance
The finance sector runs on two things: trust and technology. While financial service providers ...
Kashyap Vyas
November 1, 2024 | 9 MIN READ
Customer Experience
2024’s Customer Service Experience: Evolving for Lasting Connections
Forget everything about the “sell me this pen” model. Today, sales is more about building m...
Kashyap Vyas
October 9, 2024 | 9 MIN READ
Customer Experience
Buyer Journey vs. Customer Journey: Key Differences and Why They Matter
Let's face it: Your prospective customers don't just wake up one day and suddenly decide to buy...
Kashyap Vyas
September 11, 2024 | 9 MIN READ
Customer Experience
The Ultimate Guide to Crafting Multiple Choice Questions for Surveys
Multiple choice questions are among the most popular survey question types. Their strength lies...
Kashyap Vyas
September 6, 2024 | 9 MIN READ
Customer Experience
From Fragmented to Unified: Optimizing Feedback Across Your University
In higher education, feedback plays a pivotal role in shaping the learning experience and drivi...
Kashyap Vyas
September 11, 2024 | 9 MIN READ
Customer Experience
Data-Driven Decision-Making in Higher Education
Data-driven decision-making is becoming increasingly important in higher education as instituti...
Kashyap Vyas
June 14, 2024 | 9 MIN READ
Customer Experience
Human-in-the-Loop: Maintaining Control in an AI-Powered World
Artificial intelligence (AI) captures imaginations unlike ever before, with systems reaching an...
Kashyap Vyas
May 28, 2024 | 9 MIN READ
