Kathy Edens
A stereotypical introvert, Kathy is a writer who isn’t sure what she thinks until she writes about it. She believes collaborating with a variety of individuals from all walks of life and different experiences makes content come alive.
Employee Engagement
Making the Implicit Explicit: The Impact of Virtual Work on Communication Style
What is more important when working remotely or virtually: written, verbal, or visual communica...
Kathy Edens
June 8, 2023 | 6 MIN READ
Employee Engagement
The Flood of Content and Why We Can’t Stop Creating More
As the 2020 pandemic leaks into 2021, one trend stands out. People sheltering at home need cont...
Kathy Edens
March 28, 2024 | 6 MIN READ
Employee Engagement
The Risks of Living More of Your Life Online
Online much? The internet plays a significant role today in all of our lives, from...
Kathy Edens
June 7, 2023 | 6 MIN READ
Employee Engagement
How Tracking Your Personal Data Really Adds Up
How does your day start? Do you pick up your smartphone and scroll through social media sites? ...
Kathy Edens
June 13, 2023 | 6 MIN READ
Employee Engagement
Do You (Really) Have a Customer Experience Strategy?
If the C-suite asked to see your customer experience strategy, what would you share? Do you hav...
Kathy Edens
September 28, 2020 | 6 MIN READ
Employee Engagement
Event-ually: The Future of Events
Few event planners are organizing in-person events for their clients in the foreseeable future,...
Kathy Edens
February 23, 2024 | 6 MIN READ
Employee Engagement
Customer Experience Best Practices to Avoid
Customer experience drives revenues. If you’re skeptical, look at McKinsey & Company’s ...
Kathy Edens
July 1, 2021 | 6 MIN READ
Employee Engagement
How WFH Will Boost Your CX
How can you equate the current supply and demand market with the shut-down environment in today...
Kathy Edens
July 1, 2021 | 6 MIN READ
Employee Engagement
Communicating During Uncertain Times: How Words Help Us Understand
How do you connect with your target audience during these uncertain times? As you craft messagi...
Kathy Edens
July 1, 2021 | 6 MIN READ
Employee Engagement
Using Surveys to Circumvent Current Blog Trends
First, thank you for reading this. Hubspot, a forerunner in marketing research and i...
Kathy Edens
July 1, 2021 | 6 MIN READ
