Jenn Goddu
Jenn likes asking questions and getting answers, which makes Sogolytics a good match. She’s a Charlotte, NC-based, Canadian ex-pat, with a M.A. in Journalism and a M.F.A. in Creative Writing. She’ll leave the quantitative data analysis to the experts!
Best Practices
Analyzing the 2023 Customer Rage Survey
Rage is not an emotion you want customers to feel in connection with your business. Yet the rec...
Jenn Goddu
November 23, 2023 | 5 MIN READ
Best Practices
How to Apologize at Work in 5 Steps
Many of us spend the majority of our waking hours at work. If we make a mistake and fail to apo...
Jenn Goddu
April 13, 2023 | 5 MIN READ
Best Practices
How and When to Apologize to Customers
Your business doesn’t want to make mistakes, yet failures do happen. A well-timed and genuine...
Jenn Goddu
April 6, 2023 | 5 MIN READ
Best Practices
Incorporating Diversity and Inclusion in Daily Life
Embracing diversity, equity, and inclusion (DEI) in our lives every day is something many of us...
Jenn Goddu
March 29, 2023 | 5 MIN READ
Best Practices
9 Ways to Create a Culture of Kindness at Work
Company culture impacts employee engagement as well as customer retention. And that’s just th...
Jenn Goddu
March 21, 2023 | 5 MIN READ
Best Practices
The Power of Kindness at Work
Work today is often focused on productivity: Do your job well and efficiently! Be a top perform...
Jenn Goddu
March 17, 2023 | 5 MIN READ
Best Practices
8 Ways to Create a Culture Your Employees Love
If you’d asked an employer about “company culture” before the 1980s, they might have look...
Jenn Goddu
March 6, 2023 | 5 MIN READ
Best Practices
How to Work with Micromanagers
Read a few articles on leadership and you’ll find that they always talk about the power of gi...
Jenn Goddu
February 26, 2023 | 5 MIN READ
Best Practices
5 Micromanagement Signs and What You Can Do
There are several ways to describe a supervisor who is overly controlling. Few of them we would...
Jenn Goddu
February 17, 2023 | 5 MIN READ
Best Practices
What Employers Can Do About Quiet Quitting
Along with regular old-fashioned quitting, there’s also been more talk lately about "quiet qu...
Jenn Goddu
February 13, 2023 | 5 MIN READ
