Gordon Polovin
With an MBA from the University of the Witwatersrand in South Africa and work with clients and industries in the UK, Europe, Canada, and the US, Gordon's range of experiences make him well suited for the diverse topics and compelling conversations that Sogolytics clients value. Learn more about Gordon on his website.
Best Practices
Surprise: Fun Survey Questions Get More Responses!
We'll say it up front: Fun survey questions are not for everyone or every circumstance.
Howe...
Gordon Polovin
April 4, 2024 | 8 MIN READ
Best Practices
The 4 Essential Elements of Employee Experience Design (EXD)
Today's employees spend more time interacting with work affairs, peers, and managers than with ...
Gordon Polovin
April 25, 2024 | 8 MIN READ
Best Practices
Measuring and Boosting New Hire Time to Productivity
Evaluating how long it will take your new hires to become productive is frequently a guessing g...
Gordon Polovin
February 19, 2024 | 8 MIN READ
Best Practices
Understanding Time to Fill vs. Time to Hire: Key Metrics and Calculation Methods
In a world full of metrics, it can be overwhelming to measure what matters. Doesn't everything ...
Gordon Polovin
March 28, 2024 | 8 MIN READ
Best Practices
How to Elevate Customer Experience in the Holiday Season
While there are plenty of holidays throughout the year, for many of us "the holiday season" imm...
Gordon Polovin
February 5, 2024 | 8 MIN READ
Best Practices
Is the Holiday Season an Opportunity to Enrich the Employee Experience?
At this point, it's getting a bit late for new year resolutions, right?
For many, "the holid...
Gordon Polovin
January 26, 2024 | 8 MIN READ
Best Practices
Is Digital Banking Really Boosting Customer Experience?
The future of successful banking depends on delivering memorable customer experiences and creat...
Gordon Polovin
January 12, 2024 | 8 MIN READ
Best Practices
2025 Bank Technology Trends That Tighten Customer Asset Protections and IDs
With a new year underway, a key question echoes across the financial industry: Is technology ma...
Gordon Polovin
December 20, 2024 | 8 MIN READ
Best Practices
Healthcare Trends Changing Our Lives in 2025
The healthcare industry changes like the wind in a volatile environment buffeted by technologic...
Gordon Polovin
December 20, 2024 | 8 MIN READ
Best Practices
Five More Groundbreaking Employee Engagement Benchmarks
If there's any doubt in your mind, rest assured: Employee experience has a huge impact on custo...
Gordon Polovin
February 23, 2024 | 8 MIN READ