Gordon Polovin
With an MBA from the University of the Witwatersrand in South Africa and work with clients and industries in the UK, Europe, Canada, and the US, Gordon's range of experiences make him well suited for the diverse topics and compelling conversations that Sogolytics clients value. Learn more about Gordon on his website.
Healthcare
Healthcare Trends Changing Our Lives in 2024
The healthcare industry changes like the wind in a volatile environment buffeted by technologic...
Gordon Polovin
May 23, 2024 | 9 MIN READ
Healthcare
Five More Groundbreaking Employee Engagement Benchmarks
If there's any doubt in your mind, rest assured: Employee experience has a huge impact on custo...
Gordon Polovin
February 23, 2024 | 9 MIN READ
Healthcare
5 EX Metrics to Transform Your CX
Two vital business success drivers are employee retention and customer loyalty, thus consolidat...
Gordon Polovin
February 23, 2024 | 9 MIN READ
Healthcare
Leisure Travel Expectations for 2024
What did you do during the pandemic? Chances are, you didn't get out much. The fear of a deadly...
Gordon Polovin
November 27, 2023 | 9 MIN READ
Healthcare
Understanding the Overlap Between EX and CX
Can you imagine a business where there's hardly any interaction between customers and employees...
Gordon Polovin
November 22, 2023 | 9 MIN READ
Healthcare
3 CX Trends Transforming the Hospitality Industry
The hospitality industry is anything but static. Indeed, the most successful restaurateurs, hot...
Gordon Polovin
November 25, 2024 | 9 MIN READ
Healthcare
Make Compelling Data-Centric Presentations
Making presentations without data inclusion and verifications guarantees your audience will rai...
Gordon Polovin
November 20, 2023 | 9 MIN READ
Healthcare
Create an Executive Summary that Does More
Teamwork in enterprise and SMB commercial entities alike relies on exceptional project manageme...
Gordon Polovin
September 27, 2023 | 9 MIN READ
Healthcare
Why (Truly) Data-Driven Businesses Are Winning
"Data-driven business" is no longer an aspirational buzzword but a widespread reality, and the ...
Gordon Polovin
September 19, 2023 | 9 MIN READ
Healthcare
Top 7 Digital CX Strategy Trends
This is the second part of a two-part Digital Customer Experience Strategy series. The first pa...
Gordon Polovin
October 31, 2023 | 9 MIN READ
