Gordon Polovin
With an MBA from the University of the Witwatersrand in South Africa and work with clients and industries in the UK, Europe, Canada, and the US, Gordon's range of experiences make him well suited for the diverse topics and compelling conversations that Sogolytics clients value. Learn more about Gordon on his website.
Customer Experience
The Impact of Branding: You’d Better Recognize
Any conversation about customer experience (CX) must include a discussion of brand power and wh...
Gordon Polovin
May 21, 2024 | 6 MIN READ
Customer Experience
Assessing Assessments: Why We’re Driven to Quizzing
Pop quiz: When is the last time you took a quiz online? No matter the platform or the topic, on...
Gordon Polovin
December 2, 2022 | 6 MIN READ
Customer Experience
AI on EX: Why Artificial Intelligence is Transforming Employee Experience Forever
Working in the digital era, especially with the latest AI revelations, has resulted in a new qu...
Gordon Polovin
February 27, 2020 | 6 MIN READ
Customer Experience
AI and CX in 2020 and Beyond
Artificial Intelligence (AI), sometimes referred to as machine-learning, has impacted the omnic...
Gordon Polovin
June 2, 2020 | 6 MIN READ