Gordon Polovin
With an MBA from the University of the Witwatersrand in South Africa and work with clients and industries in the UK, Europe, Canada, and the US, Gordon's range of experiences make him well suited for the diverse topics and compelling conversations that Sogolytics clients value. Learn more about Gordon on his website.
Customer Experience
Leading the Charge: How CEOs Are Coping with Inflation in 2022
From the average person's viewpoint, inflation is watching the prices of everyday consumables l...
Gordon Polovin
March 16, 2022 | 8 MIN READ
Customer Experience
Return to Normalcy: Is Remote Work Really Here to Stay?
When COVID-19 struck in early 2020, employers were unprepared for the forced transition to remo...
Gordon Polovin
August 29, 2023 | 8 MIN READ
Customer Experience
The Great Resignation of 2021: How are CEOs dealing with it in 2022?
Employee engagement has become a critical part of every business strategy, especially in 2022. ...
Gordon Polovin
March 8, 2022 | 8 MIN READ
Customer Experience
The Buck Stops At The Top: Here’s Why Today’s CEOs Are Nervous
Are you a CEO, COO, or business owner, facing the challenges caused by the pandemic and everyth...
Gordon Polovin
March 4, 2022 | 8 MIN READ
Customer Experience
Why a Customer Success Management Program is Vital to Every Business
Over time, the pendulum has swung from "The customer is always right!" to a more nuanced unders...
Gordon Polovin
February 28, 2022 | 8 MIN READ
Customer Experience
How to Build a Customer Base for the Long Term
Everyone knows that if you want to build something big, you need a strong and steady foundation...
Gordon Polovin
June 5, 2023 | 8 MIN READ
Customer Experience
What’s Happening to All That Vacant Office Space?
With office vacancies climbing to unprecedented levels, the commercial office space market is c...
Gordon Polovin
June 10, 2022 | 8 MIN READ
Customer Experience
Weddings, Parties, and Special Events in the COVID-19 Era
With shutdowns and stay-at-home orders hitting the U.S. from all sides, people retreated into t...
Gordon Polovin
February 7, 2022 | 8 MIN READ
Customer Experience
From Fast Food to Fine Dining: The Restaurant Scene in 2022
The COVID-19 pandemic hit the US in early 2020, and aside from the dire health consequences, it...
Gordon Polovin
January 31, 2022 | 8 MIN READ
Customer Experience
Feel the Burn: The Pandemic’s Impact on Health Clubs and Gyms
When the pandemic hit, it put all of us into a state of universal uncertainty. At the center of...
Gordon Polovin
January 31, 2022 | 8 MIN READ
