Gordon Polovin
With an MBA from the University of the Witwatersrand in South Africa and work with clients and industries in the UK, Europe, Canada, and the US, Gordon's range of experiences make him well suited for the diverse topics and compelling conversations that Sogolytics clients value. Learn more about Gordon on his website.
General
70 Secret Santa Questions to Inspire Workplace Fun
What is Secret Santa?
Secret Santa emerges every Christmas in group situations to create a spi...
Gordon Polovin
December 5, 2024 | 11 MIN READ
General
How Black Friday and Cyber Monday Surveys Can Boost Shopping Holiday Success
Thanksgiving opens the holiday shopping season, merging with Black Friday (the single biggest 2...
Gordon Polovin
December 9, 2024 | 11 MIN READ
General
Your Slice of the Pie: How Surveys Can Improve Thanksgiving Promotions
Small business owners, marketing professionals, and customer experience managers in touch with ...
Gordon Polovin
November 29, 2024 | 11 MIN READ
General
3 Key Onboarding Challenges and How to Overcome Them in 2025
No surprises here: We all know that a smooth onboarding experience is critical for both employe...
Gordon Polovin
December 11, 2024 | 11 MIN READ
General
Why Customer Loyalty Program Success Depends on Employee Loyalty and Engagement
The traditional customer retention ecosystem focuses on digital interconnections, SaaS and app ...
Gordon Polovin
October 14, 2024 | 11 MIN READ
General
6 Customer Loyalty Program Errors That Kill Customer Engagement
Customer loyalty programs can offer amazing opportunities for both customers and brands, but no...
Gordon Polovin
October 14, 2024 | 11 MIN READ
General
Unlocking Profit Potential: Statistics That Prove Loyalty Programs Work
Want to grow (or start!) a customer loyalty or rewards program? If your colleagues keep demandi...
Gordon Polovin
October 11, 2024 | 11 MIN READ
General
How Sustainability Initiatives Power Customer Loyalty Programs
Sustainability in customer experience (CX) strategies promote brands that have significantly po...
Gordon Polovin
October 31, 2024 | 11 MIN READ
General
6 Innovative Leading Brand Customer Experience Strategies
There's no longer a debate about whether or not an engaging customer experience (CX) opens the ...
Gordon Polovin
September 16, 2024 | 11 MIN READ
General
The 6 Known-Brand Reward Programs Creating CX Waves in 2024
Modern loyalty programs prioritize practicality, but to succeed, their designers must have visi...
Gordon Polovin
October 9, 2024 | 11 MIN READ
