Customer Experience

Overcoming CX Blind Spots in Tech Companies

Technology plays an essential role in how today's businesses interact with their customers. Fro...

Cherie Foo

June 22, 2023 | 8 MIN READ

Customer Experience

Overcoming EX Blind Spots in Tech Companies

We always hear about tech companies being amazing places to work at, but do they have blind spo...

Cherie Foo

May 30, 2023 | 8 MIN READ

Customer Experience

Analyzing the EX in Tech Companies

Amidst all the tech layoffs we’ve experienced, people are continuing to focus on the employee...

Cherie Foo

May 30, 2023 | 8 MIN READ

Customer Experience

How AI Has Changed the EX of Tech Companies

Artificial Intelligence (AI) is nothing new — it has revolutionized many aspects of our lives...

Cherie Foo

February 29, 2024 | 8 MIN READ

Customer Experience

How to Grow Your Consulting Business

When you’re a consultant, you’re making money off your experience and expertise. Essenti...

Cherie Foo

February 15, 2023 | 8 MIN READ

Customer Experience

Consulting as a Side Hustle

If you’re a working professional who is looking for a side hustle, consulting might be the pe...

Cherie Foo

February 3, 2023 | 8 MIN READ

Customer Experience

Considering Consulting? 6 Things to Keep in Mind

What’s the first thing that comes to your mind when you hear the word “consulting”? Mo...

Cherie Foo

January 27, 2023 | 8 MIN READ

Customer Experience

6 Free or Low-Cost Ways to Market a Business

If you’ve ever run PPC (pay-per-click) campaigns on Facebook or Google, you’ll know that pr...

Cherie Foo

January 11, 2023 | 8 MIN READ

Customer Experience

Marketing A New Business: Your First Customers

If you’re starting a new business or launching a new product, it can feel like the most diffi...

Cherie Foo

June 11, 2024 | 8 MIN READ

Customer Experience

How to Create a Marketing Strategy for a New Business

If you’re trying to market or promote a brand new business, what do you do? Where do you star...

Cherie Foo

July 11, 2023 | 8 MIN READ