Cherie Foo
Cherie is an avid lover of hiking, and she can easily spend hours curled up with a good book. Her greatest personal achievement to date is surviving a 48 hour bus trip -- in which she was jammed shoulder to shoulder with strangers (and live chickens which were illegally smuggled on board).
Customer Experience
Consistency in Customer Experience: Building Trust Over Time
Making a good first impression on your customer and taking that first step to build trust is ea...
Cherie Foo
February 27, 2024 | 9 MIN READ
Customer Experience
How to Build Strong Relationships With Your Customers
In today's competitive business landscape, building trust with customers is more critical than ...
Cherie Foo
February 16, 2024 | 9 MIN READ
Customer Experience
Building Your Consulting Credentials for Success
With all your skills and experience, you have a lot to offer. Could you make it as a consultant...
Cherie Foo
February 28, 2024 | 9 MIN READ
Customer Experience
Consulting At Scale: Optimizing Success
Consultancy, unlike many other business models, is deeply rooted in personalized services and e...
Cherie Foo
January 18, 2024 | 9 MIN READ
Customer Experience
Consulting Failures: What Not to Do
Consulting is a dynamic field that thrives on problem-solving, strategy, and collaboration....
Cherie Foo
January 11, 2024 | 9 MIN READ
Customer Experience
How Does Technology Influence Our Lives?
Technology has become an integral part of our lives, revolutionizing the way we work, communica...
Cherie Foo
June 28, 2024 | 9 MIN READ
Customer Experience
Technology in the Workplace: Blessing or Curse?
In today's digital age, technology has become an integral part of our work lives.From the m...
Cherie Foo
November 27, 2023 | 9 MIN READ
Customer Experience
Is Technology Really Delivering Better Consumer Experiences?
In the heart of the digital age, technology has become an omnipresent force that shapes the way...
Cherie Foo
November 17, 2023 | 9 MIN READ
Customer Experience
A Customer’s Guide to Better Service Experiences
In the realm of customer service, there exists a delicate balance between what customers expect...
Cherie Foo
October 31, 2023 | 9 MIN READ
Customer Experience
How Customer-Centric Companies Manage Customer Complaints
In today's rapidly evolving world of customer experience, businesses face an unprecedented chal...
Cherie Foo
October 22, 2023 | 9 MIN READ