Cherie Foo
Cherie is an avid lover of hiking, and she can easily spend hours curled up with a good book. Her greatest personal achievement to date is surviving a 48 hour bus trip -- in which she was jammed shoulder to shoulder with strangers (and live chickens which were illegally smuggled on board).
Customer Experience
The Psychology of Commitment: How to Get Gym Members to Stick Around
Customer retention is always important, but retaining members is one of the most significant ch...
Cherie Foo
January 9, 2025 | 10 MIN READ
Customer Experience
Mastering CSAT: The Comprehensive Guide to Customer Satisfaction Score
Customer satisfaction is fundamental to business success – and this concept resonates intuiti...
Cherie Foo
January 6, 2025 | 10 MIN READ
Customer Experience
How to Choose the Perfect Gift and Avoid Disappointment
Picture this: You present your loved one with their gift, and they start to unwrap it excitedly...
Cherie Foo
November 28, 2024 | 10 MIN READ
Customer Experience
From Purchase to Loyalty: Strategies to Reduce Post-Purchase Dissonance
Have you ever bought something, then immediately regretted your decision?
Post-purchase diss...
Cherie Foo
November 20, 2024 | 10 MIN READ
Customer Experience
Navigating Authenticity at Work: How to Balance Personal Beliefs and Professionalism
In today's polarized climate, staying true to your personal beliefs while maintaining a profess...
Cherie Foo
November 20, 2024 | 10 MIN READ
Customer Experience
Networking with Grace: Mastering Digital Etiquette During Times of Conflict
In today's hyperconnected world, networking has expanded far beyond handshakes and business car...
Cherie Foo
October 29, 2024 | 10 MIN READ
Customer Experience
Critical Thinking: The Secret to Effective Marketing
Marketing success doesn't just happen by chance; it requires careful planning, strategic thinki...
Cherie Foo
May 28, 2024 | 10 MIN READ
Customer Experience
Mastering Critical Thinking: Key Fallacies Every Entrepreneur Should Avoid
As an entrepreneur, navigating the complex landscape of business requires more than just innova...
Cherie Foo
May 10, 2024 | 10 MIN READ
Customer Experience
How to Use Critical Thinking to Provide Better Customer Service
In today's competitive business landscape, exceptional customer service is a cornerstone of suc...
Cherie Foo
May 10, 2024 | 10 MIN READ
Customer Experience
How Critical Thinking Can Make You a Better Colleague
In today's dynamic workplace environment, collaboration is key to success.
Whether you're a ...
Cherie Foo
May 28, 2024 | 10 MIN READ
