SURVEY TEMPLATE

Citizen Feedback Survey Template

This survey gathers ideas from citizens to help frame policies, evaluate current programs, and improve service delivery. Customize with the pressing issues your community is facing and crowd-source so.

CATEGORY
Government
TIME TO COMPLETE
7 minutes (approx.)
NO. OF QUESTIONS
15
Understand what matters to citizens

It’s no surprise that community members have something to say about every decision the government makes. Plus, they often to take the time to make their opinions known, whether by chatting with neighbors, sounding off on social media, or maching in protests. Capitalize on the insights and opinions of your community by using the Seeking Citizen Feedback Survey to gather ideas from a broad range of stakeholders.

Seek feedback on actions already taken, in progress, or still in the planning stage, so you can adjust as needed. Customize to ensure you’re focusing on the right questions, whether the issues are jobs and the local economy or transportation and traffic. Post on your website, send direct invitations, and share out through social media, too, to show you’re listening — and also to make the most of the feedback you receive. When you take action based on citizen suggestions, be sure to share that, too.

Nobody wants to feel like their ideas go into a black hole. Value your citizens’ feedback, and they’re more likely to raise their level of civic engagement in response. Balance this deeper dive on specific topics with the continuously open Government Always Listening Form. Likewise, as you receive more insights and suggestions throughout the year, use the feedback survey for a more thorough response from across your community.

Benefits of Citizen Feedback Surveys
1.Prioritize improvements that truly matter to your citizens
2.Ensure every voice is heard, and every citizen valued
3.Give citizens an easy way to reach out and share their feedback
4.Spot patterns and capture data to make decisions that reflect the voice of the citizens
CATEGORIES/TAGS
Government
How to use this survey template?

Once you sign in to your Sogolytics account, simply select a template from the bank to get started. Edit, add, or remove questions as per your needs, and create the survey you need easily.

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FAQs

How does a survey template work?

A survey template is a professionally designed questionnaire designed to meet the specific goals of the identified project type. The structure, questions, and answers have been carefully developed to enable users to connect with the right audiences to achieve the appropriate purpose. This template is already built and waiting within the Sogolytics platform, saving time in both the generation of ideas and actual development of the survey. Survey templates also provide a source of inspiration for those uncertain where to begin or seeking guidance and new insights on existing projects.

Can I customize a survey template before I launch?

Yes! While a template provides a solid starting point, most users will choose to customize the survey template before launching. Customization may include adding or removing questions or answers, modifying text, and revisiting logic, pre-population, or other functionality. Visually, a template may also be customized to reflect the appropriate branding, such as a logo, colors, and styles.

How can I get this survey template?

If you don’t already have a Sogolytics account, click “Try This Template” below. You’ll receive a copy of the template in your inbox and you’ll also complete sign-up for a free Sogolytics account. When you log in to the account, the template will be ready and waiting for you to get started.

Where can I find survey templates in my Sogolytics account?

If you already have a Sogolytics account, you’ll find the Template Bank on the home screen when you log in. You’ll also see the option to start from a template every time you create a new project. Create a project on the home screen, from All Projects, or while you’re working on another project. Interested in just a few questions from a specific template? Add them to the Question Bank in your account and re-use them when and where they work best.

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