SURVEY TEMPLATE

Donor Feedback Survey Template

To better understand and serve donors, the Donor Feedback Survey asks questions regarding how donors chose to donate and how satisfied they are with how funds are used. Results can be used to fine-tune publicity, build loyalty, and deepen donor satisfaction.

CATEGORY
Non-Profit
TIME TO COMPLETE
4 minutes (approx.)
NO. OF QUESTIONS
16
Understand donor expectations

If you work for a non-profit or organization fueled by charity, you understand how important feedback is to ensure the success of your fundraising efforts. You know more than anyone that your donors matter—especially their opinions. Soliciting donor feedback gives your donors a voice while providing access to important information.

Did your organization clearly explain your fundraising goals? What did donors like most about the fundraiser? Was the cost of the event too high or too low? Based on donor responses, determine the effectiveness of your marketing campaigns and outreach, whether donors would contribute to your organization again, and what issues are most important to them.

Use Sogolytics’s customizable Donor Feedback Survey template to reach out to donors and collect their feedback. Discover where you can make improvements to your organization so that donors will be more likely to give again. Plus, learn more about your donor base to better target your outreach efforts for even more support.

Benefits of Donor Feedback Surveys
1.Understand any roadblocks donors may have faced when donating to your cause
2.Identify the drivers behind donation to inform communication and ensure your message resonates with your donors
3.Capture donor contact preferences to keep them in the loop and deepen satisfaction
CATEGORIES/TAGS
Non-Profit
How to use this survey template?

Once you sign in to your Sogolytics account, simply select a template from the bank to get started. Edit, add, or remove questions as per your needs, and create the survey you need easily.

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FAQs

How does a survey template work?

A survey template is a professionally designed questionnaire designed to meet the specific goals of the identified project type. The structure, questions, and answers have been carefully developed to enable users to connect with the right audiences to achieve the appropriate purpose. This template is already built and waiting within the Sogolytics platform, saving time in both the generation of ideas and actual development of the survey. Survey templates also provide a source of inspiration for those uncertain where to begin or seeking guidance and new insights on existing projects.

Can I customize a survey template before I launch?

Yes! While a template provides a solid starting point, most users will choose to customize the survey template before launching. Customization may include adding or removing questions or answers, modifying text, and revisiting logic, pre-population, or other functionality. Visually, a template may also be customized to reflect the appropriate branding, such as a logo, colors, and styles.

How can I get this survey template?

If you don’t already have a Sogolytics account, click “Try This Template” below. You’ll receive a copy of the template in your inbox and you’ll also complete sign-up for a free Sogolytics account. When you log in to the account, the template will be ready and waiting for you to get started.

Where can I find survey templates in my Sogolytics account?

If you already have a Sogolytics account, you’ll find the Template Bank on the home screen when you log in. You’ll also see the option to start from a template every time you create a new project. Create a project on the home screen, from All Projects, or while you’re working on another project. Interested in just a few questions from a specific template? Add them to the Question Bank in your account and re-use them when and where they work best.

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